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June 2023 by Chris Thevenot
Staff is always great. It's always easy to find collectibles in the store.
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May 2023 by Mazapan
The employee was by her self and did an amazing job! She was patient and helpful. Thank you!
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October 2022 by Colleen N.
I absolutely love hot topic as a company have shopped there since I was in high school. However when I went into the store today and met the manager who does the ordering I was not impressed with her customer service. As a plus size girl I loved how hot topic online always supplied those sizes however when I asked this manager who does the ordering if they carried any plus sizes in their store she simply said "oh I don't order those sizes so sorry" in a very rude way. Made me feel completely out of my comfort zone. I would of been more understanding if she had said those sizes don't sell well but she simply said she doesn't order those sizes. Feels really fatphobic to me. So if you're a plus size girl unfortunately this store is not the store for you. You will only be redirected to shop online. Which blows cuz I love to try on things before I buy. To that manager(short, silver hair with brown s*** roots) do better.
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September 2022 by Ezekiel M.
me and my friends were in the store for maybe 3 minutes, then one of the workers comes and tell us that she has walked around us for the past 10 minutes looking at a rack of shirts and said that the clothes aren't going to change. she cursed at us and continued to harass us until we left when we were just shopping. after we walked out she followed us and stared at us. she was a short white lady and has no reason to be talking to customers like that. it's sad because she ruined hot topic for me and i wont be going back until she is fired.
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September 2022 by Danna Antonio
It is a cool store and they have deom slayer stuff i love hot topic
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September 2022 by Ashlyn Hurley
the staff here are always so nice and super happy to see you! i’ve always had an amazing and super pleasant experience at this store, and i’m here probably once a month or so. needless to say, this place is awesome.
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September 2022 by Angel Spears
Hot Topic was not a Hot Topic there was no hot topics none of their clothes are hot topics and there was like zero hot topics
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August 2022 by anagorinth
the staff here are always so nice and super happy to see you! i’ve always had an amazing and super pleasant experience at this store, and i’m here probably once a month or so. needless to say, this place is awesome.
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July 2022 by Katharine porter
Terrible experience. My 13 year old daughter was brought to tears when she was told her friend stole from there months ago and was told not to come back. I went to the store and the story completely changed their story and now my daughter was the one who stole, but different items than her friend was accused of two days ago. I asked to see video of this and they refused. Mainly because it didn't happen. I am now in contact with corporate.This is harassment and we now shop at Spencer's instead, and I hope both people involved are fired
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July 2022 by Deanna Hollander
I love this store so much i went to the mall and this was my 2nd favorite store it was so cool I love it
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July 2022 by Elise Duffau
The staff was very friendly. A good Hot Topic that is well stocked and organized.
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June 2022 by Muse Ingenue
My daughters were so happy when I first brought them there, now they always want to go there for treats.
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June 2022 by Jacob Todd
One more place for my kids to waste my money in,they have all the things that the kids want these days
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March 2022 by The hart Family
It is a cool store and they have deom slayer stuff i love hot topic
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January 2022 by Erin E.
The store manager here is incredibly rude. I went there today and wanted to look at a specific display, but she had boxes stacked up in front of it. So I called over to her (maybe 6 feet away) and said "hey, I'd like to look at this display" she didn't respond so I said (in the same volume as the first time) "ok I guess I dont" better believe she heard that. She snapped at me saying "if you need help, just walk right up to me, I can't always hear over the music" (I dont think walking right up to someone right now is in anyone's best interest considering covid, mask and vaccines or not) " I said , ok well maybe the music should be turned down a little" and she responded again in a snappy tone " well we are advertised as the loudest store in the mall, its been that way since the 90s" At this point I walked away because I didn't want to deal with her attitude. The entire time I was in the store for the visit, she glared and smirked at me. I am not the only person I experienced her being rude to. Another customer asked her for help finding a shirt he wanted and she was snappy with him too. When I checked out I asked the cashier who the manager was, and she pointed to her. (Short, under five feet, long silver dyed hair, didn't catch a name) I have never had an experience in hot topic like this before, everyone has always been super friendly, but I honestly I never want to go back now.
