April 2023 by Cesar Maureal
My H& R Block tax professional, Grace and support team were great in helping me understand the process. She listens well and tries to educate me and my wife in the intricacies of doing a proper tax return. Kudos to Grace Whaten!
April 2023 by Josephine Hernandez
Brittany is AMAZING!!! She went above and beyond to make sure every question I had was answered. She was welcoming and knowledgeable. She is the. type of employee that myself as a General Manager would promote.
March 2023 by Robbin Montero
This was my first time using H&R Block to prepare my taxes and it will be my last!I went to the one located on Farmers lane in Santa Rosa. From the beginning my preparer was incompetent . He asked me the same questions over and over in the same conversation. Then forgot what we discussed the next conversation. It was frustrating.He finished my return and I mailed in my taxes( I owed a large amount which I expected).2 weeks later, I received a refund from the State AND Federal government because his calculations were incorrect!!! The worst part? I paid $785 for this incompetency!!!Run don’t walk from H&R blockheads.
March 2023 by R l.
This was my first time using H&R Block to prepare my taxes and it will be my last!I went to the one located on Farmers lane in Santa Rosa. From the beginning my preparer was incompetent . He asked me the same questions over and over in the same conversation. Then forgot what we discussed the next conversation. It was frustrating. He finished my return and I mailed in my taxes( I owed a large amount which I expected).2 weeks later, I received a refund from the State AND Federal government because his calculations were incorrect!!! The worst part? I paid $785 for this incompetency!!!Run don't walk from H&R blockheads.
July 2022 by Shelise Mcclatchey
They file your taxes and if anything is wrong with the filing they will not help u to fix it. You pay them money to help I file taxes and then when something is wrong and u call to ask for help they will not help you. I will never ever ever file with h and r block again. All the “help” the offered was phone numbers that don’t work and to tell me it’s not their problem.
July 2022 by Eva Haley
Had a letter come from out of nowhere from the IRS wanting money. No idea why, no explanation. Sue, kept calling until she got ahold of the right person, got an explanation, kept them from adding on interest and penalties if I paid right away. I paid online that night. Weird one time situation, so glad I had Sue there to find out why after they sent me two refunds for that year, I suddenly needed to send them money.
June 2022 by Melissa Higgins
Always there when we need you and awesome service.
May 2022 by Brian Booth
Maria Tornello as my Tax Representative has been extremely helpful the past few years. I would suggest using her any time. The H&R Block Website isn't as user friendly as it should be but she was able to help navigate me through my online issues. She has always made herself available when I've had questions. Thank you Maria!
April 2022 by Mark Johnson
Matthew did an awesome job! He communicated throughout the process, and always clearly explained what we needed to do and how best to report everything.
April 2022 by Sandra Digardi
Grace is fabulous in every way. I will never have another person do my taxes as long as she is available.
April 2022 by John DeBiase
H and r block are professional thoughtful ,patient,caring,people .. thank you Grace.
March 2022 by Mike L.
Highly professional receptionist. Kassie Reed was my tax professional. She is pleasant, fast, accurate; also has a unique ability to communicate personally. I highly recommend this business.
March 2022 by mathew delaca
Went here to inquire about the cost to do my taxes. Explained everything to the lady helping me. She told me it would start around $300. To which I responded that it seemed unreasonable as I could file my taxes online for $45 on turbo tax. She replied, “ then you would, right?”I leave. Go to another H & R block tell them everything I told the first H &R block and they say it would be $145! For the exact same service.Their pricing is arbitrary. They’re casting a line hoping to get a bite.I just ended up doing it myself on turbo tax. She was right. I would and I did.
March 2022 by Lee Reich
Grace is a wonderful tax preparer! She is knowledgeable, explains everything very well and is very pleasant.
March 2022 by blair b
He did a great job and did it efficiently and was a nice guy.