Waited on hold for 30min nobody ever picked up the phone. Either they're too busy to do your taxes or don't want to pick up the phone to do your taxes. Look somewhere else, maybe when nobody calls this place anymore they'll pick up the phone when it rings.
February 2022
2nd year in a row information i submitted was not updated on my return.. Address and banking information incorrect even with all supporting documents . NEVER DO DROP OFF. SIT DOWN AND REVIEW. I got a copy and past treatment and paid 380 for incorrect information . Better off doing them myself . They will Not get my money... read full comment
April 2021
Kelly Brown was an amazing tax preparer. So patient and compassionate, and that's what makes all the difference. I highly recommend H&R Block.
Whether you come in to your local Santa Rosa H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.
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Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee