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December 2023 by Kim A.
Update: My washer is fixed! Teevax came back out to repair my washer in the time frame given by the repairman and it seems to be running fine.
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November 2023 by Trish N.
working with Lorna Brown at TeeVax was a pleasure. She was very professional and had lots of excellent ideas, choices and suggestions. Her visits to our home were a big help. She kept us well informed on the cost of choices we made. Highly recommended. The other staff at TeeVax were also helpful and not at all pushy.
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November 2023 by Stacy S.
Knowledgeable. Reasonable rates. Explain process and prices accurately. Appreciate their professionalism and attention to detail.
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October 2023 by Kd R.
I have been purchasing appliances from TeeVax for 25 years, but my latest experience has been disappointing. We purchased a top of the line Speed queen washer that the salesperson recommended. the machine did not work correctly and froze at the spin cycle the first time we used it. after 2 weeks and 1 service call, we still do not have a working washing machine. We have inquired multiple times to have the machine replaced, and have been told by both the salesperson and the service department that a manager would call us, who never does. the service department has offered to order parts and fix the machine, which could take weeks. this is a brand new machine that should be replaced. I have currently been waiting 2 months for a microwave I purchased from them less than a year ago to be repaired. Update: Teevax has repaired the washer, and will be replacing the microwave after confirming with the manufacture that the parts are not available. It took longer that I would have liked, but they ultimately made it right.
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July 2023 by Angie R.
Tee Vax to the rescue! Thank you to James and Ari for being great repair men. I had a kitchen aid dishwasher leak and they installed a new motor housing unit. I really appreciated their honest opinions and professionalism from start to finish.
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June 2023 by Laurie J.
After my review was posted, I got a call from the Christian. He said he would pay for the parts for a new motor and housing for my Electrolux dryer and only charge me $120 for labor. He said it was very unusual for the motor to break on the dryer in less than three years. I was able to get a refund from the other service company for everything but the $99 service fee. Teevax ordered the parts and as soon as they came in, they fixed it. Yay! After two weeks without a dryer, we have a working dryer again!The motor did stop working in less than three years but I appreciate Teevax taking responsibility for the issue and taking good care of me.
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May 2023 by Gary J.
Kept the dish washer. It's working acceptable.TeeVax made an effort; but, we were tired ofthe hassle, just decided to move on. Replacing the marginal machine with a more expensive upgrade was too expensive, and who knows if the added bells & whistles would prove out to be the "Cat's Meow."Appliance's today are becoming too complicated. Not the retailer's fault. We purchased from TeeVax in the past, probably will go back. THEY MADE AN EFFORT!We like to buy local if possible. We are considering another appliance at this time. Read the reviews of competition to TeeVax... going back to TeeVaxTo be far we've upgraded our review after giving it some time, considering all the factors.
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March 2023 by Don F.
I'm glad our old dishwasher started making noise. It lasted about 12-15 years. I had heard that Bosch dishwashers were good but the 800 kicks butt! So nice not having to pre wash the dishes anymore. We put some nasty items in and even let them sit for 2-3 days. Dishes come out sparkling clean. Just figuring out we can't put the dishes with caked on stuff in the corners. We ordered this dishwasher from TeeVax in Santa Rosa California and it did take 2 months to come into stock. The good old supply chain issues. Laura at Tee Vax was really good at answering our questions.
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January 2023 by Paula S.
Bought a refrigerator, microwave and range hood. Experienced great customer service and was very impressed with the installation. The appliances arrived on time and Sean did an excellent job with the microwave and range hood. The framing around the microwave is so professionally done and he went above and beyond removing 2 little wasp nests and updating the electrical in order to install the range hood along with a missing damper. Even vacuumed up after himself! Brandon was very careful and efficient in removing my old refrigerator and hooking up the new one. I typically sought out bargain appliances at Home Depot, but truly appreciate the service at this local business and the expertise of the installers. Sean and Brandon were professional, knowledgeable and friendly. Would whole-heartedly recommend TeeVax for your appliance needs.I normally don't gush about appliances, but I LOVE the lighting in my refrigerator! It reminds me of Carrie Bradshaw's remodeled walk-in closet where she set her new Manolo Blahniks. I want to display diamonds and jewelry in it! And the range hood light is so bright, it looks like little airplanes could land in my kitchen!
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December 2022 by Cindy W.
I've driven by many times and thought this place was like an industrial supplier of goods. Searching for better brand appliances online the Miele site directed me here.I came through the door and was greeted by Philip. I told him what I was looking for and he showed me their selection, which is surprisingly vast with a great selection of higher end brands, like Hestan and Tru, which were new to me. I found some great options for our remodel, of course mine aren't on sale, but there are some excellent prices on various markdowns and definitely worth a visit.What I appreciated most was the attention and care I received from Philip, who was friendly and attentive, providing me with measurements of my options on tear sheets. I hope to be doing business with him/them soon because I want to support this caliber of service.
