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March 2024 by Robert Archuleta
DaniExtremely helpful and informative madeEverything easy to understand.
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March 2024 by RJ Jardine
Everything went great, very satisfied with my experience
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March 2024 by Alina Georgescu
We've recently had eye exams and 3 pairs of eye glasses ordered at LensCrafters in Santa Rosa. The entire team was very helpful and kind. We had a wonderful experience and we'll certainly return to this store location in the future.I'd like to mention the Assistant Manager, Marjan for her knowledge, patience, recommendations, and great customer service!Alina & BrianPenngrove, CA
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March 2024 by J T
Marjan was very knowledgeable and friendly.
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March 2024 by Michelle
Quick friendly service!
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March 2024 by Lori Fields
They repaired my glasses for free and were extremely helpful. I highly recommend
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March 2024 by Jaquille Pierce
Special Forces Approved. - The President of the United States of America. 100/100 customer service.
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March 2024 by Tony Paine
I’ve bought several pairs of glasses here. The staff are friendly and great selection of frames with lots of lens options.
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March 2024 by Leilani
I would say yelps reviews of this place are a little more accurate at 2 stars.. came into this place today to pick up an online order was not acknowledged after about 10 mins no big deal 2 out of the 3 employees were attending to customers already, this rude employee decided to approach me probably because i was browsing around trying on glasses she seemed very annoyed from the start that’s all bitter lady.
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March 2024 by Vee Ness
Marion and Dani were amazing and I love my glasses. I went to Americas best last year and lens crafters were the way to go. Thank you ladies for giving a great experience.
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January 2024 by Noah Munro
Needed a frames adjustment and Susan and Dani took good care of me! Very professional and helpful. Thank you!!
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January 2024 by Eddie Balboa
Really Satisfied with their help I brought my glasses in to get fixed and they didn’t charge me ! They brought my glasses back to life!!
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January 2024 by David Stoneberg
Hi, We came to LensCrafters in Santa Rosa, and we had an excellent experience. Bob helped us. He was very thorough and answered all our questions. We will be coming back. Thank you so much for your good service. We love the glasses!
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January 2024 by Javier Dominguez
Right place to get you glasses ! Excellent costumer service.
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January 2024 by Patti Smithson
I entered the store as the only customer. Nobody greeted me or acknowledged that I was there. One staff member was on the phone so I figured she was doing business. So then after a while, I stood right in front of her and stared at her, and she finally looked at me And said do you need help? I said yes and she went to the back and said somebody would be right out and 10 minutes later I was still waiting so I just left. I was interested in purchasing one of the new meta-glasses from Ray-Ban, but unfortunately , I’ll go elsewhere. By the way, I drove an hour and a half to go to the store,