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November 2023 by Julie Dotseth
I love this place. Manager and staff are very helpful, and a joy to work with. The facility is clean and well kept. Prices are awesome too. Would definitely refer my friends and family.
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October 2023 by Alycia G
I have had a unit here for about a year and a half. Today I shoe sized my unit and had the most amazing, easy experience. Amanda was so nice and made sure everything was taken care of so smoothly! Thank you so much!
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October 2023 by patricia demarois
I would give the site 4 stars but the lack of an easier way to get heavy things upstairs or downstairs, takes a toll on older people like me especially since my hip replacement. An elevator would have been nice. The fith star was lost almost since the day I rented. The manager, while compitant, should work on his people skills. Just because I paid my monthly payment 5/6 days late on a few occasions, it doesn't give him the right to cop an attitude and give me a lecture on the subject. Other than those issues the facility was fine. I actually still have a unit there I'm using.
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October 2023 by Philip Parsons
I cant express how well the team here at lock it up self storage maintains their facility here. It's always easy to get in and out of the property and the staff is always so nice if you have any questions at all they are more than happy to assist you as well. Always a pleasent visit
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October 2023 by Angela Christmann
The customer service here is amazing and the storages are well kept and clean I would highly recommend them if you are looking to store some things.
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July 2023 by Cruz Calderon
Great place, excellent customer service. Drive up units go fast. All in all very satisfied ?
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June 2023 by Alfonso Alvarez
Person at the desk was very helpful, place was well kept n easy access to ur unit.
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June 2023 by Matthew Ernster
Great customer service, very friendly, very good prices, and told me everything I needed to know. Felt like they were trying to help me and not sell me a storage unit.
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May 2023 by Gaby Larocco
We used Lock-It-Up while renovating our house. We had our stuff there for a few months until renovations were done. We never had an issue or damages to our belongings. Is very safe and if I have to use a self storage again I will definitely go to them.
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April 2023 by adriana mcgrath
I’m so glad I found lock it up. Best storage in town, great price and best costumer service. Thanks Verna and Amanda.
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March 2023 by Trina Seiber
friendly staff and clean well maintained storage units had no problem and I was happy with their service
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March 2023 by frank johansen
Management was very attentive to my needs and was easy to work with. The grounds were secure and well maintained. Highly recommended.
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February 2023 by Rebecca Cambigue
A very pleasurable experience. Jay, in the office, is professional and kind. The facility is clean and secure. I made 8 trips in one day, with zero issues.
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February 2023 by Alicia Dyche
I had my belongings here while I traveled overseas for what I thought would only be under a year, with a change of plans to stay abroad I was easily able to extend my storage rental online and with the generous, personable assistance of Damion who I imagine owns Lock it up.I came back to the states, removed my belongings for what I thought would be forever haha but only about 3 months past before I had to quickly find a storage unit again and I was able to not only get back into the same facility, they even gave me back my exact old storage room :) again my travels extended to eventually over three years with no future plans of returning to the states and Damion provided such reassurance and accommodating customer service via emails to help me organise my family to help remove my things to ship to me. Without his help over the last five plus years this entire situation would have caused so much stress and uncertainty but he always made me feel confident knowing my things were safe and anything I had to do was always met graciously and with a helping attitude. I highly recommend Airway Drive storage in Santa Rosa.
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January 2023 by Bandy Bruffett
Amazing spot for safe and secure storage. Love the guys in the office very friendly and helpful made our transition from Arizona super easy...Thanks Damien
