Lush Cosmetics Santa Rosa offers a wide range of fresh, handmade, cruelty-free, and vegetarian products for bath, body, and hair. Over 35% of their products are packaging-free, and most of their packaging is made from recycled and recyclable materials. Customers can find iconic bath bombs, body butters, vegan haircare, fresh face masks, and more at this ethical and fun store. The staff at Lush Cosmetics Santa Rosa are highly praised for their exceptional customer service. Customers describe the employees as extremely helpful, patient, and kind, going above and beyond to create a special shopping experience. The store is immaculate, visually appealing, and has a wonderful fragrance. The manager, Nick, and sales associate, Alyssa, are particularly commended for their expertise in product recommendations and their genuine passion for the brand. One customer was impressed by Nick's dedication, as he personally called to apologize for a computer glitch and offered to stay late to ensure the customer received their order. Another customer praised Alyssa for her ability to describe scents and for her welcoming and engaging demeanor. Overall, Lush Cosmetics Santa Rosa provides an exceptional shopping experience with its high-quality, ethical products and its outstanding customer service.
I had such a great experience at Lush thanks to Nick, who went above and beyond to help me. He was incredibly knowledgeable, patient, and genuinely kind, which made the whole visit feel really personal and welcoming!
March 2026
Every time I come here, the team is so wonderful. The people that work here are always in a good mood and eager to help. Alyssa is so kind and personable with her guests . Hands down one of my favorite brands to shop that supports clean sustainable organic ingredients that we all know and love.
March 2026
Daniella was such an amazing help! Not only was she educated on everything the store has, but she was kind & passionate! Feeling so loved after my Lush visit! ❤
