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September 2023 by Gordon D. Robertson
Salesman was relaxed and very helpful. We liked our purchase, everything we needed. Look forward to sleeping ...
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August 2023 by leo paniagua
He was the only Rep there. He was busy, but was still able to give me 5 star customer service and let me try 3 different mattresses about 5 times. He knows what he is talking about, and I took his advice with the mattress he recommended and have no doubt I will have no regrets.
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August 2023 by Ann Ellsworth
I was searching for a high end mattress. I am a repeat customer with Mattress Firm and I was hopeful they could help me.Merrick greeted me at the door and provided excellent customer service. Merrick was knowledgeable and focused on my needs. Thanks to his professional support, I purchased my new mattress on the spot. Thank you Merrick for your great service. I appreciate it!
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August 2023 by George Hamamjian
After purchasing a mattress and trying it for a little over 2 months of the 120 day trial period, I decided to exchange it for something more comfortable. Greg provided excellent service and was very responsive to my needs and concerns. He provided a high quality replacement that was within my budget. I couldn't be more pleased.
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August 2023 by Clifford “SicksentZ” Callender
Gregg was absolutely fantastic. Personal, friendly, extremely knowledgeable and an all around professional. I’ll be recommending this location to anyone looking for a bed.
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July 2023 by Jess
10/10 service from Gary! Best mattress experience my mom and I have ever had. So personable and kind. Worked with us on finding my dad the perfect mattress. Very appreciative.
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June 2023 by Samuel Buxton
Our experience dealing with Zach was first class. He took the time to explain the different types of mattresses and bases and explained how each could accommodate specific sleeping styles. At no point ever did we feel pressured into a sale. Zach worked with our budget to find the best possible deal and overall we are very happy with the service start to finish. Make sure to ask for Zach if you're shopping at this location, you won't be disappointed.
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June 2023 by Lynette Winters
Excellent service! Zach was extremely personal, knowledgeable and answered all of our questions. We would not hesitate to refer anyone to Zach, he is a gem.
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May 2023 by Patrick Dawson
I tried three different mattresses and the second one was the best ! It's a Sealy Cal-King and I imagine it will improve my sleep a great deal. I can actually stretch my feet out on it. No more waking up on the wrong side of the bed. Come to Mattress Firm for all of your mattresses or bed sheets. Great customer service from Greg and the Lady there. Cheers !
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April 2023 by Esther Liner
Zech was incredibly helpful and patient. He spent a long time with us helping us figure out the best solution for mine and my husband’s very different sleeping/mattress needs. He’s a great communicator and extremely professional, we left feeling grateful for his expertise and customer service.
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March 2023 by Lucas Teldeschi
Greg was such a help. Never thought I’d enjoy mattress shopping the way we did! He’s patient and never talked once about the price until after we had picked the one we had liked. Amazing experience. He’s the man
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February 2023 by Stefanie Pallatroni
I had a great experience here. I was in desperate need for a mattress. I was most concerned about finding the right thing. Gregg didn't pressure me, I didn't feel steered towards really expensive options, he was knowledgable and so patient. I was literally there for 90 min laying on my back and side and on practically every bed and working my way down to the final one. He was so helpful. I am so glad I found my dream mattress for a reasonable price. Thank you so much!!!!
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January 2023 by michele k
Greg was professional, pleasant and helpful without pressuring me on my purchase. He stuck to my budget. I would recommend shopping here for your next mattress purchase.
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January 2023 by Jose Cordova-Viera
First of all I think service was Great , Dina and Tina were fantastic at solving my issues both times. This review is more for the quality of the product. I bought 4 nectar mattresses and 2 were defective and the replacement was also defective . We been sleeping on an air mattress because of this. You should seriously consider the quality of the product you sell. If you do decide on a bad quality product you should pick Mattress firm because they will help you with the exchange fast and hassle free vs if you buy online directly with all this companies out there . Gets more complicated for return. I the need up paying extra penny for Tempurpedic and I’m crossing my fingers it will not be defective.
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December 2022 by Jersey Tom Wine Country Tours Tom Singerline
Easy and simple experience. Dina the sales gal was incredibly helpful. I was shown several mattresses after explaining what I was looking for. Done. Paid and out the door in about 30 minutes. Good experience. Thank you.
