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September 2024 by Julie Goldy
Aaa automotive is the less stressful place I've ever been, they are trustworthy, they care about you and your vehicle, Susan and Kyle are the best, thanks see you soon
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September 2024 by Steven Wills
It was nice to get a Lyft ride home. It was good and quick servicing of my car too
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September 2024 by Ryan Nip
10/10 Service, and was very thorough with working on the problem. Even though on my end we made a mistake with what was initially wrong, they worked hard in correcting my mistake and helped me through the process. Would come here again not only for the quality of work, but also the customer service from the front desk as well
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August 2024 by Merrill Dellas
Excellent shop! They treat you right! Call in and make your appointment! They are ALWAYS busy!
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August 2024 by Caille Anderson-Schaefer
Kyle is the best, he is so helpful and nice! Amazing customer service and they are very quick. I will always bring my car here!
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July 2024 by Phil Luttrell
Friendly and helpful place.
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July 2024 by Melanie
My whole experience with AAA on Piner was positive. Susan at the front desk, Bryan, the manager/mechanic, everyone was so nice and helpful. I got my car back much faster than expected, with updates thro the entire process. The cost was as expected because of the updates so no unhappy surprises there. 10/10 would go back. Definitely my preferred auto shop in Santa Rosa.
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July 2024 by Carlos Carpizo
Great place, friendly personal. Affordable prices and quality time.
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July 2024 by Tom D
Brought my BMW in back in late February for repair from an accident that damaged the right swing arms and my tires as well as a rim. Fast forward to May, there's a rattling from the front of the vehicle and I'm getting occassional chassis stability warnings. Come to find out, the swing arm had failed and the undertray for the engine had been badly damaged in the accident, and over time had gotten worse and worse. To their credit, they covered the swing arm under warranty. However the undertray which they SHOULD have checked and replaced on the first go around would be $600 out of my own pocket. I contested this and a day later they called me back to say "we'll replace it at cost for $400. So they acknowledged they dropped the ball and were angling to profit off it?
UPDATE: took my car back and brought it to another shop and the undertray was completely intact. Avoid avoid avoid this shop.
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July 2024 by James Reed
Best auto repair shop ever. The crew is very friendly and helpful. They update you on the services to be received and will post you if any additional action is needed. Kudos to Tim, Kyle, and Susan. Much love.
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July 2024 by Kathy Hennig
I appreciate AAA on Piner. Honest repairs
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June 2024 by Mark Connely
Best of the best. Knowledgeable, efficient, top notch service. Accommodating, friendly, and honest crew with many years of experience . I've never been to a better auto mechanic.
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June 2024 by Fred Levin
Went in to schedule a slow leak repair. I was pleasantly surprised they repaired while I waited . Service was fast and efficient and the price was reasonable.
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June 2024 by Damien Jones
Imagine being in an accident and the only call you get is from a AAA employee. Threatening you and trying to manipulate you in saying something to put you at fault. It's so great that this is the world we live in. Congratulations AAA
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June 2024 by Glenn Higgins
Love this place. The Employees are very approachable & have a personality. Unlike other places. Prices are a Bit higher than most, im noticing ... But i still go there. Shout Out to Tim !!! 1 of the good ones
