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December 2023 by Benjamin Parisi
First time buying hardwood for a furniture project I'm doing. Vicente helped me out and was just incredibly nice, took interest in the project I was doing and help me pick out the perfect boards for it.The price is also completely crushed Home Depot. Will absolutely be back again
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August 2023 by Deric Esquivel
On multiple occasions I have tried to purchase items here (special order) I have tried in person and on the phone and via email. In person they said the system is closed as they were closing (15 min before end of day) and they took my information down and asked if I wanted to leave CC info. I said no and to call me in the morning and I will finalize order. They never called me back.I spoke to someone in person about a sliding door and that I wanted a quote. I said I would email them the details for a quote. they never replied.I called someone about a window and they emailed me the quote. I replied and signed off on the order and they never ordered the window.Save yourself the time and stress and work with friedmans or Home depot as they ended up being close to online pricing and actually returned calls and emails.
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July 2023 by Mary D.
We are in the process of repairing some wind damage from the January storms. Our helper ordered materials from Mead Clark. When the materials were delivered they were wrong. We refused the delivery. Nothing even came off the truck. Mead Clark has been very difficult to deal with charging us restocking on the WRONG order. Finally after several phone calls, they are crediting us a portion of the restocking fee. Was not our error, it is theirs! If you use Mead Clark make sure you get what you order or they will charge you for their mistake. You would think that with the competition out there that they would be cognizant that they are local and treat customers fairly. If this had been our mistake we would have paid the restocking fee.
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May 2023 by Samuel W.
I'm seriously wondering where all these "rude staff" were because they ain't here, chief. Maybe they all went home when they heard my crew was coming. This was one of the best kept lumberyards and most patient staff me and team have used. We called ahead and the prices were exactly the same as quoted over the phone.They very patiently helped us find a company card an apprentice lost on premises when they went on a lumber run. One of the checkout clerks expertly advised us on what nailgun we should buy to replace our old dangerous one. They knew what we needed it for (small nails for fence pickets) and recommended a beautiful, affordable Hitachi nailgun that every employee loved and could use safely. Their prices are fair and the selection is great. Huge boxes of inexpensive high quality fasteners.The only issue I have is the complex and easy to bungle checkout system. You enter from the NORTH entrance, not the east entrance which is the first one you encounter if you exit off the 101, pick your lumber, strap it down, go inside to the cashier, recite your whole order, walk back out, drive to the guard shack, they count quantities, and you have to do it all over again if you goof up a dimension or quantity or don't disclose something you already have (concrete bags from another vendor almost got me in trouble. I had no idea they sold those.) I'd love to see them adopt a Friedmans-style inbound/outbound guard shack/checkout counter combo, or have a ticket written up by the yard and paid for in the office, like Berry's Lumbermill in Cazadero. Thanks Mead Clark team! We are stoked to use you again.
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December 2022 by Bob Johnson
Might want to tell who's ever driving truck 15 that maybe in his world they don't use blinkers but on this one we use blinkers all the time.
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October 2022 by Dale V
Kevin out back was a great help in loading and securing load. Not only was he helpful but polite with good knowledge of load bearing and tie down. The front desk beat the big box stores by $20 a sheet. Keep your money local with local businesses.
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October 2022 by Brian V
Kevin out back was a great help in loading and securing load. Not only was he helpful but polite with good knowledge of load bearing and tie down. The front desk beat the big box stores by $20 a sheet. Keep your money local with local businesses.
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August 2022 by Nick Levy
These guys stock a vast array of quality lumber products, and are helpful to boot.
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July 2022 by Javier Jimenez
It needs to be open earlier as contractors might need to pick up lumber before going to work
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May 2022 by Dadnar
Love the quality of wood products here. I wish I could pay outside when I load my truck instead of having to go inside and try to remember everything I threw in my truck. Overall a better experience than Home Depot.I also wish I could check prices online.
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April 2022 by Jordan F.
One of the better places to get lumber/materials around. Depending on who you interact with, it could be a great experience, or otherwise, you might be made to feel like you're inconveniencing someone by shopping there (at checkout or questions). I do think it's geared more toward contractors/professionals (which I'm not, by trade) so I assume that's where that disinterest vibe may come from. Calling in for pricing or inventory is worse--especially after calling Freidman's who seem so excited that you are asking them for help with something.
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March 2022 by Judy O.
I have to admit I love Mead Clark Lumber and hardware store. Every time I go there I find what I need. This store is always spotlessly clean , very well organized, and has wonderful and knowledgeable employees. I have found myself going there to buy some thing as simple as spray paint and going up and down the aisles just to be amazed at all the products they have in stock. I feel as this store is professionally run for professionals who let amateurs like me in the door and never make me feel stupid with any of my questions or the projects I have started.
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March 2022 by John P.
We came in today for siding that we're needing to repair a small barn. Not really sure what the problem was. Seems no one really wanted to help us. Not sure if it's because we are not contractors or that we are doing a small job, but recognized real soon that we were a bother to the guy behind the desk. Ended up at Healdsburg Lumber where we got lots of advice and ended up with the help we needed. I know $1200 may not be much to spend in Sonoma County, but if I owned a company and knew patrons were treated this way I would be upset. Found a new place today for our lumber needs and for that I'm thankful.
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February 2022 by Jesus Villicana
They always have top notch tools at good prices, feels like a kid in a candy store.
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January 2022 by Anthony C.
I've been fixing up an old home in a nice well established neighborhood here in Santa Rosa. And Mead Clark lumber has been an excellent source of supply for our construction needs. They always have very high quality lumber! Friendly, knowledgeable and helpful staff! Some of the things I've bought here recently include some very nice redwood 1x6 fence boards. For a retro mid century modern mailbox project that I built. I've also picked up some nice replacement siding for one of our house walls that was damaged. And I've bought some nice quality kiln dried cabinet grade boards for our laundry room cabinets. To say that I am happy with my experiences here at Mead Clark is an understatement. They are the best!!!
