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June 2024 by Judith Garcia
They're very helpful and they can do for you they're nice
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February 2024 by Emilee Gates
It can get expensive but it has been pretty good so far for us.
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January 2024 by Renee Cohen
I am always learning and this place bails me out; problems fixed in ten minutesso I can go to work.
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January 2024 by Sharon Cole
The worst store I've ever been at a bunch of untrained morons
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January 2024 by FERNANDO Ai
The woman who was there on December 27 at 5:50 pm gave me terrible service and wanted to rob me, charging me much more without giving me any explanations, with a disastrous and arrogant attitude.
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December 2023 by Nicole Wasilewski
Horrible customer service. The young lady barely listened to the problem I was having before rudely responding with inaccurate information. She seemed to find my problem amusing and was very condescending when I tried to talk to her or ask any questions. The nicest and smartest thing she saidwas " Have a nice day" as I stormed out the door.This is a regular occurence with Metro. Rude uninformed shady sales representavies. And I'm being nice in putting it that way.I was hoping that by going out of my way to visit this corporate store that I might have better luck but It seemed like she went out of her way to be as rude and uninformed as possible.Getting a new phone service with a different provider isnt easy but when a corporate store behaves like this- theres no trust. Who wants to pay people they dont trust for such a necessary service?
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July 2023 by Erne. Pani
They don't help much and just buts and buts and they can't help you if you call a number and they don't answer.
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July 2023 by Dave Smith
One of their better locations
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July 2023 by Khametica Aspired
Lied to me over charged me.
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July 2023 by Nicolas elias san martin
is favorite
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June 2023 by Liana Mills
Great team and someone is 9/10 times available to help immediately which is really nice to walk in and receive.
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February 2023 by Angela Walker
They are always helpful. They helped my sun activate an unlocked Samsung Galaxy S21+
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December 2022 by Nicklas M.
Need a basic not crap phone or very inexpensive tablet w service? iPhones too!!! I'm signaling out this specific store for going the fill distance involving a Government discount. I've read w some competition, I'd have been talking up a wall! Metro handled this situation w kid gloves and utmost professionalism, I'd like to Compliment Jeff the Mgr and his assistant Marco , especially. My situation, took a "detective ", to resolve and saved me 300 dollars every year forward. I'm probably the longest standing Metro customer in Sonoma County having been w them 20 yrs from a small company in Florida when they were only in the South! Thanks for being loyal to your long standing customer! It's a important issue in today's business climate.
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November 2022 by Debbie Holbrook
Good ppl, good info and prices ok for this worlds inflation
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May 2022 by Geno A.
GREAT SERVICE BY GEO. Thank you for everything. Very Respectful and knowledgeable for all our questions and concerns. Will be back here when ever we need any upgrades. Hope you guys give that man a raise. He is worth it.
