-
October 2023 by London F.
I never write reviews, but I left extremely upset and had such a terrible experience, that I felt like I needed to. (Attached pictures are AFTER my car was cleaned by them.)Someone had just borrowed my car & decided to smoke cigarettes in it. I tried cleaning the inside myself, but there was too much ash and the smell was too much for me (as a non-cig smoker). So I was already feeling upset and disrespected that someone would do that, before coming here and even told them what had happened. I emphasized that I really wanted to focus on the inside of my car and didn't really care about the outside. I even drove 30 minutes to get to this car wash because I had remembered they had done a good job years ago. I bought the Gold Package, because I wanted the floor mats shampoo'd, but couldn't afford the higher $100 package (which included carpet cleaning), which they tried to push on me multiple times.I didn't notice too much when I got in my car, I just saw my front two floor mats were clean and the dash seemed better than it was before. I was in a rush to get to work, so I tipped them and was on my way. It wasn't until I drove away that I started noticing more things in my car that were missed, but I had to get to work so I couldn't go back (and I had also left them my receipt, so I can't after work either). When I got to work I checked the back seats and floor mats and was super upset with how they left everything. They didn't even go in my trunk, which I had spent all morning clearing out for them. They also didn't touch the cup holders or side doors. It's almost like they half vaccumed, wiped over everything else (not getting any small spills that could have been wiped away if they went over the spots a little more than a single swipe).Feeling super disappointed & upset for trusting them with my car as I spent $66 there all together (not including the tip I gave as well).
-
September 2023 by Kelly H.
Horrible service. I specifically asked them to remove, wash, and vacuum under the mat in the back of my HRV. They did not do so. They also did not clean the backseat at all. I called about this 5 minutes ago. The lady put me on hold for 10 minutes. I hung up. Not worth any more of my time.
-
September 2023 by Mark Fitch
Very friendly and thorough. I gave the monthly service package, so I know they are consisrantly good at cleaning cars inside and out.
-
September 2023 by Max B.
Each time I've been to this spot, the same gentleman is managing the front end, where he asks you what car wash you want, etc. I like businesses where the staff and management are polite, engaged, efficient, good-humored, energetic, professional, etc, and this guy is all of the above. These days, any business that provides good, polite customer service ought to be recognized, hence this positive review. I hope they are able to keep up the good work.
-
August 2023 by Adrian Ochoa
During my road trip, my Toyota Tacoma was covered in bugs, and I decided to visit a nearby car wash. I must say, they did a fantastic job, and Arturo's efforts were commendable! He made sure to remove all the bugs and left my truck looking as good as new. The service was efficient, and the staff was friendly. I'm impressed with the results, and I highly recommend this car wash, especially if you have bug troubles. Arturo's expertise and attention to detail truly make a difference. I'll definitely be returning for their excellent service in the future!All of this under $40 with a coupon available on their website
-
August 2023 by Briana Callahan
Paid $50 to have our car washed inside and out. Our car was clearly not vacuumed. The products they used left every surface oily. Many inconsistencies throughout the entire service. We took it back and the manger vacuumed part of the vehicle but not all of it and dismissed our other concerns. Not worth the price or hassle.
-
July 2023 by Adrian O.
During my road trip, my Tacoma was covered in bugs, and I decided to visit a nearby car wash. I must say, they did a fantastic job, and Arturo's efforts were commendable! He made sure to remove all the bugs and left my truck looking as good as new. The service was efficient, and the staff was friendly. I'm impressed with the results, and I highly recommend this car wash, especially if you have bug troubles. Arturo's expertise and attention to detail truly make a difference. I'll definitely be returning for their excellent service in the future!Top notch service under $40 bucks!
-
June 2023 by Cousin Vinny
Not what I paid for!Asked specifically for complete hand wax. I’ve used this car wash before and know from my past experiences that when they do an actual hand wax it’s about 45 minutes or more before they finish. The stamped time on my receipt 3:44PM. By the time I paid inside and then walked out front, my car was already through the car wash and in the finishing lane. Ok, a quick wash! I watched as 3-4 individuals dried off the car. I noticed one individual spending a lot of time on the driver’s side of the car. I kept watching to see if they were going to start applying the wax. But no, the foreman in white shirt started yelling out for driver of red VW. I walked over and stated the car is supposed to be hand waxed. He didn’t answer and just pointed to the individual who was spending all his time on the drivers side of my car. Again I stated I paid for a complete hand wax. He pointed to a small spot on the driver door where there seemed to be some wax residue. “See, we waxed the car”. I objected and said that I was watching and all I saw was them drying the car. At this point it had only been 20 minutes. This individual just replied by saying, “See my help over there, they work fast Sir.” I said there is no way they just hand washed and waxed the entire car in the time I’ve been there. He insisted they did and reached for the drivers door to show me into the car. I hesitated and thought to go into the office but realized there are other options. Won’t be back and I’ll never recommend.
-
June 2023 by Chris Sanchez
They have had great service. I also recently discovered they do oil changes, so I took both my vehicles for oil changes and car washes.
-
May 2023 by Amarar S.
Ironic name. I've never had a more terrible hand wash than this place. Bug splatters remained all over the front, the inside of the windows were cleaned with a cloth that left a film I had a really hard time removing and the vacuum missed more than a few spots. It was just a lazy job and I was so bummed that I tipped them before seeing how terrible it was. I will not be going here again.
-
April 2023 by Vanessa Purugganan
I have a lifted truck on mud tires Jaime made sure they would be able to take care of my car prior to working on it, shockingly my truck fit. Jamie kept me informed with what was going on with my truck and if my truck couldn’t fit in the wash they would pull it around and wash it by hand. Jamie and his team provided top notch customer service. I can see why my grandpa would only get his cars washed here.Danny is friendly, kind, and provided excellent customer service, he even remembered my name and greeted me by name. That truly makes a customer feel welcomed. And important!They polished my headlights and they sparkle like new again, no more dark drives at night, my tires look phenomenal and the tuck is shinning!Victor and pedro services my vehicle and were fast and did a thorough and excellent job, they were smiling and laughing with each other: it’s always a good sign when employees have a good time while working!Thank you Jamie and team for providing excellent customer service and making my truck shine! I will see you again soon!Services: Scratch removal
-
March 2023 by Trista C.
After a horrible experience but Antonio and Bertha took care of me. Thank you for making it right.
-
March 2023 by Erik
Didn't bother to put my floor mats back in. instead they just bunched them up and threw them on my front leather seat with the grip digging into the leather never coming backService: Auto interior vacuuming
-
November 2022 by Andrea Flores
Nice place to get your oil changed, not so sure about the car wash I could do it myself
-
October 2022 by Jose Erazo
Price it right . but Needs to be clear about the Job performace. Who clean a car inside in outside and no clean the matts please. No coming back.
