On Fire Santa Rosa is a fantastic company known for excellent customer service and a great selection of outdoor furniture and accessories. They help design and build entire outdoor kitchens, from custom cabinets to appliances. They also specialize in fireplace and stove services, offering Kozy Heat inserts and professional installation. Their staff is extremely helpful, friendly, and professional, answering all questions and providing education every step of the way. They set up delivery, offer installation options, and complete work well and on time. Their installers provide prompt, above par service, handling installations, conversions, replacements, and cleaning. Customers feel confident in their work and highly recommend them for their great work and personal touch.
We purchased a gas fireplace here after a lot of research. They are experts and very friendly with no pressure. They also have everything you need for an outdoor kitchen. BBQ’s, pizza ovens, furniture and umbrellas. Whenever I’ve had a question about the fireplace I bought they take the time to help.
March 2025
These folks know their products and their business. We purchased a gas unit years ago, and came back for a second unit- this time electric. The staff are very helpful, pleasant, and not pushy. I'm impressed with their quality business acumen.
December 2024
Provided me with additional options that cost me less money
