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January 2024 by Julie M.
UPDATE The delivery was made during the first half hour of the 2 hour window. There were 4-5 drivers and they were all on top of it and called with questions. Great experience!!! I had the best experience with ordering balloons for our senior night. AJ was the most patient, sweet, kind young man. He ensured the order was correct and going through all the details so nothing was missed for delivery. Sean also ensured that AJ was on top of it and the order was what I requested. Then I found I needed to revise the order the night prior to delivery. I spoke with Jose and came in the next day and he was patient with me for the changes. He even had part of the order set aside from the conversation the night before. All in all, the staff was amazing. I can't speak to the delivery yet but up to the POS everything was on mark. Thank you to all
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January 2024 by emily v.
Customer service 5 stars. Manager Shaun was knowledgeable, extremely helpful, professional and friendly. The cashiers were polite and helpful and initiated contact upon my arrival. Such Hospitality! The prices here for the product seem a little high to me. So 4 stars instead of 5.
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January 2024 by Jamie L
Definitely a great place to find all the things that you need for a party or a festive season or an event, I went there specifically during Christmas to find a Santa hat, which was amazing for the price I paid for this beautiful hat being only five dollars especially when all the other stores had nothing in stock even Walmart, the dollar tree
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October 2023 by Rachel Sparks
Great Halloween costume selection. All your everyday party supplies. Nice quality on the plastic cutlery. $3 for 20 knives.
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October 2023 by Diana R.
I love this place for any party needs, huge selection of balloons and everything you need. We recently went for Halloween decorations and costumes and they had huge variety !
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October 2023 by Wolfman Brody
This place is great! You can find just about every party supply and party favor that you can imagine! And their seasonal areas are outstanding! Every fall, they could give Spirit of Halloween a run for their money. Lots of fantastic stuff. They have a friendly and helpful staff too. This really is a one stop shop for all party occasions. You really need to check it out!
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September 2023 by Nicole Vantine (Colie's Creations)
I wish they had invitations that are themed for kids birthdays. Great balloon selection.
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August 2023 by A Salinas
Staff are nice and patient with questions. Stock was okay, you can pull something off with it.
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July 2023 by Lianne K.
We don't generally throw parties, so I don't spend a lot of time at Party City stores. I've been to several in my home area that seemed to be more pulled together than this particular venue. We were visiting in Santa Rosa and looking for graduation-themed items, so our niece brought us to this location. As someone else mentioned, the sales floor was indeed somewhat messy and not all departments were stocked. Other retail shops will try to have one of the employees greet shoppers as they enter, or when you get to the cash register. That didn't seem to be a priority at this Party City. We did ask about the location of a couple of items and got sent in the general direction. Thankfully, my niece was familiar with the layout, so we did okay with finding most of what we needed. We picked up some themed napkins, balloons, greeting cards, and table decorations. It all went pretty smoothly once we figured out what we wanted. They had a lot of color options for graduation-themed gear, so you could likely find the school colors to pull together a planned look. Our cashier perked up when we were cordial with her, but I didn't get the sense that the staff is that satisfied with working here. Mostly I picked that up when we were waiting for balloons to be filled.
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June 2023 by Sarah Baxter Kaplan
This place is disorganized and their online system is not helpful or organized. It always takes forever to get things done at this store. We try and avoid coming here.
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May 2023 by Suzzanne Vigil
I like to get birthday balloons here. U can order online and pick it up when ready. Very convenient.
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May 2023 by Jennifer F.
The store was a bit messy and didn't have a lot of product in certain areas. There was hardly any people in the store so when we placed an order for around 10 balloons they let us know it would take 10-15 mins so we went to a couple of stores next door. By the time we came back, we still had to wait longer as our order wasn't ready.
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March 2023 by Nadine “Nadia” Howard
This place covers all the holidays, birthdays and anniversaries along with Valentines day and St. Paddy's day. If you need something at the last minute, they have it. It's fun to look at all they have for future purchases too. Bought a pirates chest of gold chocolate coins for our Leprechaun festivities Friday!
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January 2023 by David Adams
The employees were incredibly nice and hella party stuff.
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November 2022 by Christy Christensen
Liked this store had a lot of options just not much 13th birthday items . It was a little expensive. I would buy things like table cloths, paper plates and plastic wear at the dollar store. I would get decorations , balloons and candy here.