December 2020 by Ashley L.
Received a Visa credit card when I opened my account. Absolutely the worst credit card service on earth. Had 2 episodes of credit card fraud and poppy bank refused to reverse the charges. I have tried to cancel the credit card for several months now. Wrote to the bank, wrote to the credit card address to no avail. Multiple calls to the number on the card -- no answer. Finally got through, had to speak to 4 different agents over 30 minutes -- each interrogating me with personal info, including my wife's birthday and my height -- to cancel the credit card. They must need to bolster their numbers to appear more legit. Please, please do your banking with a real bank.
