The Quality Inn & Suites offers a convenient and decent value for its location. The rooms are generally clean, tidy, and comfortable, though some guests have reported minor inconveniences, such as the door handles being counterintuitive. The breakfast is served in a dining room, but guests are not allowed to bring it back to their rooms, which can be frustrating for those with sleeping companions. The staff's friendliness has been mixed, with some guests finding them indifferent, while others have encountered helpful and pleasant front desk staff. The on-site gym is reportedly undergoing renovations, which may be an issue for some guests. Overall, the Quality Inn & Suites provides a reasonably good stay, with a few room for improvement in terms of customer service and amenity availability.
Great place, what's different is the breakfast is in a dining room and signs say you can not bring the breakfast to your room. But there's a fridge and microwave in the rooms? For food obviously. But can't bring food to my wife who's sleeping upstairs in the room. Otherwise it's a great value.
August 2025
The staff was not nasty, but not friendly. It was a good stay for where it's located. Very convenient to most of SantaRosa
July 2025
Nothing to write home about. The staff was as normally rude as nobody in this world anymore knows how to do customer service like it should be done! 👍🏼
