Quest Diagnostics
Medical LabsHours:
990 Sonoma Ave Ste 18A, Santa Rosa CA 95404 Hours
About Quest Diagnostics
Quest Diagnostics provides a variety of testing services, including COVID-19 antibody testing by appointment and routine lab tests. The facility is located in the Sonoma Ave. Professional Center, behind the Pharmacy Cafe, and is open Monday through Saturday. Patients can access blood and urine testing, pediatric specialty services, glucose tolerance tests, and wellness assessments. While many customers appreciate the professionalism and care of the staff, some have pointed out areas for improvement. For instance, there is a need for assistance for those who are not computer or app savvy, as some patients may struggle with the process. Additionally, there have been suggestions to provide masks at the entrance due to health concerns in the waiting area. Overall, the clinic has received positive feedback for its friendly staff and efficient service, with many patients expressing satisfaction with their experiences, particularly with the skill of the phlebotomists. However, communication regarding specific test requirements and appointment details could be enhanced to ensure a smoother experience for all.
Most Recent Reviews
June 2024
Raphael is an intelligent, competent and kind phlebotomist at Quest. I highly recommend her.
May 2024
Small and very overcrowded waiting room. We had to sit on a bench outside.
ALSO! It has been 3 days & my doc STILL does not have lab results! Ridiculous!
May 2024
Way understaffed for the amount of people served. African girl that took blood did a great job.
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