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January 2024 by Deb Preston
I work with Redwood as well as with another loan servicing company. My interactions with RTD are far superior. You can get someone on the phone (amazingly, these days) and they respond to emails. Also, they're on top of things. I pay a bit more for their services but think it's worth it.
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December 2022 by Duncan Kelm
We have worked closely with Redwood for years. They are fantastic with client relations and are as professional as they come in the space. The owners really care about outcome for those they serve and it is quite obvious in all interactions with them.Cannot recommend this group enough for any private financing needs.
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October 2019 by Grace G.
Beware! RTDS company cares nothing about the homeowner and will very rapidly try to foreclose on an individual without even a phone call first. They are guilty of horrible treatment to human beings trying to save their homes. Due to their lack of consideration for this homeowner RTDS ended up costing me additional severe emotional stress and over $20,000 total in legal fee's just to save my home which sold about 60 days after their filing. They were paid in full and knew from day one they would be. Very cruel people, when I called to ask why they didn't even call me back I was treated very, very rudely. They have no compassion at all or any inkling of trying to help resolve the issue for a suffering human. This is an evil company that is cruel to the homeowner. This company tried to foreclose on my house without even CALLING FIRST. During a very stressful time financially I called them to let them know my house, which had plenty of equity in it, was on the market and vacant (no income) and my payment would be late until sold. I was told they would call back and it was up to investor how it would be handled. They never called me back to give me the chance to make a payment, instead they filed a default notice and refused to accept any payments at all and added thousands in legal fees on top of it. Instead of trying to help resolve the issue they were as cruel and evil and hurtful as they could possible. They pain they joyfully inflicted upon me still endures, good thing there is such a thing as Karma and Yelp!
