July 2023 by Julie Hanover
I purchased four things from the clearance area. Got up to the register and the cashier did not ring them up and take off my clearance. She said that nobody told her. She said that i had to tell her how to ring them up. Huh? She does not look at every product and that's not her job. What???. I also bought ice cream that had a digital coupon. And she did not take off that discount either. Was I supposed to tell her about that as well? Does she not know what is in the ad? Is that not her job either? I've never had this experience from a cashier before... Has something changed? Maybe since COVID? I had to go get my money refunded at the customer service. She was nice and I did explain to her that I've never had to tell a cashier how to ring products up. How is it my job to know how to cashier??.. I would not go back to the Safeway on Yulupa Ave. Santa Rosa Ca.
July 2023 by Bill
You get screwed if you’re not a Safeway member. Online applications only! Nice staff but will not return.
May 2023 by John Lindsay
Went on a Instacart shop, found everything in perfect time well organized and friendly staff
May 2023 by Richard Fisk
Nice staff, prices are high for staples. Gotta watch for the deals
March 2023 by Lisa Shiga
I have been shopping at this Safeway since 2007. I use to primarily shop at Whole Foods and then at Safeway on Yulupa. I mainly buy all organic produce, but I could only find certain organic fruits and vegetables at this Safeway.Since Safeway has made such improvements in the variety of organic produce, I now go to Safeway for most all of my produce!It is the best place in Sonoma county for freshness & a wide variety of choices.The layout in this store in the organic section is very inviting and well kept!!Thank you for making organic a priority in your market, we the shoppers appreciate it also!
March 2023 by Jay Kelly
I have been shopping at this Safeway for over 20 years only because of its convenient location. In that time, it has seemingly emphasized hiring apathetic and aloof employees. There is only one employee that works the check stands that is consistently pleasant, efficient and friendly. Perhaps two more that are civil. Most of the cashiers are unfriendly, unmotivated and unenthusiastic. One is actually insolent to the point of rudeness. I have waited in a much longer line just to avoid certain cashiers. Additionally, and this isn’t unique to Safeway, I have never once been thanked for shopping there ( what the heck happened to thanking customers, anyway? ) only mumbled an indifferent “have a good day “ at the very most. And this is after bagging all of my own groceries. The layout of the store is cramped and made worse by the ubiquitous displays of sale items in the middle of the aisles, which makes them difficult to negotiate, especially when the store is crowded. Be great if they put a little effort into training their employees in the seemingly lost art of customer service, and perhaps concentrating more on satisfying their customers than boosting their profits.
February 2023 by Karen Jones
Out of stock on EVERYTHING way to early during the day. I understand in the evening to night hours but to be out of every sale item before 6pm is not okay. ...I recommend going to another Safeway. I didn't think 4th Street could look good until now. Mendocino still to the best choice to shop
January 2023 by Elle Skinner
Very expensive grocery store. The sale prices often aren’t reflective of the actually retail process of things. They’re one of the cleanest and freshest stores in Santa Rosa though. Food, produce, and floral is always very fresh. You get what you pay for I guess!
January 2023 by Cynthia Clinton
Very expensive grocery store. Good for a Oops I forgot milk but not to do major shopping. Small store. Luckys in Montgomery Village is better in pricing.
January 2023 by Leon Wy
Busy busy busy. Seems to be a hit or miss whether you get it helpful employee or not or whether they're going to have a positive attitude or not or who knows man I understand having a rough day and all that but to take it out on your customers and coworkers That's pretty messed up in my opinion.
December 2022 by Michael schmidt
Friendly service they always have what I need great place to shop for all your grocery needs and more
December 2022 by Ellie
Always enjoy coming to this store mainly because the staff in the deli department are always helpful and nice and very sociable. They are very knowledgeable about the types of meat and cheeses they have and will let you know what pairs well together. I’ve seen them interact with customers who have no clue what to buy or what kind of cut they need or how many pounds, ask them questions until they are almost certain of what the customer intended to buy that day. Great store and great staff. Always clean, always stocked and never a bad experience.
November 2022 by Elenoa Qiolevu
Always enjoy coming to this store mainly because the staff in the deli department are always helpful and nice and very sociable. They are very knowledgeable about the types of meat and cheeses they have and will let you know what pairs well together. I’ve seen them interact with customers who have no clue what to buy or what kind of cut they need or how many pounds, ask them questions until they are almost certain of what the customer intended to buy that day. Great store and great staff. Always clean, always stocked and never a bad experience.
November 2022 by adriana trenado
I love going to Safeway, it is the only place I enjoy shopping for groceries at. They have so many healthy and delicious items here and the employees are very kind. 10/10 top favorite grocery store of all time. I’ve probably spend over $4000 shopping for groceries a year so far.
November 2022 by Samantha Pike Marvin
Very clean friendly staff also the Chinese food mmmm good.
