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October 2023 by Ravjot Doad
The market itself
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December 2022 by Cory Randolph
Friendly staff when they're not on their phone.
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June 2022 by Habiba S.
Nice and clean store please must visit for your shopping And also friendly owner and employees
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March 2022 by Dwight Brown
Just came from Stony Point market where I gladly spent $14 because Sam's market was closed doors locked at 9:56 oh well should have been open til 10 pm as advertised.
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January 2022 by Stuart Brown
Best corner store in Santa rosa.The owner is very caring and remembers your name. she is very thoughtful cares about her customers.Feels like the staff is always looking out for you.Whether its giving a cool new product a try by customer recommendation. Or even making sure you get lunch even if you're a dollar short till the following day.Reminds me of how stores used to be growing upwe need more stores like this. 10/10 will recomend
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January 2022 by genesis aristondo
The owner is super sweet and helpful. The shop is overall really clean and they are always stocked. A great neighborhood market highly recommend!:)
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January 2022 by Truth Betold
Great customer service, always very clean and always stocked with the products I need.
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October 2021 by Hira F.
Sam's market always has exactly what I'm looking for! They've got an excellent selection of tobacco wraps, great wine prices and overall amazing munchy foods too. Be sure to say hello to Habiba she is always so sweet!
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July 2021 by Mikeal O.
As others have said the younger cashiers are rude .... And it price's are 2 to 3 times what you would normally pay ... ( and in California right now there is a moratorium on price gouging because of covid ... Also I was given a visa gift card $50 ... And I went to Sam's to get a pack of cigarettes ..( $10 + ) about 3 days later I went there for another pack of cigarettes and the card was at $.0 .... The only people to even see the card after leaving the place it was bought at , the person that gave it to me ( in closed packaging so they couldn't see any information on the card ... Me and the cashier at Sam's ... I contacted the card company and they said someone used it to make a purchase via PayPal .... I haven't used pay pal in over 3 years ... I contacted Sams asked the they have the owner contact me so that we can address this ... And they have not even shown me the respect to call me ... Both pay pal and the card companies have started investigating this ... And I plan to prosecute to the full extent of the law ... Also I have heard they shot change people and prices change at times after you get to the counter .... I am no longer using this story and I would encourage others to use caution in doing so ... And make sure you can read your receipt before you leave ...
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July 2021 by Jessica K.
Sam's market, is one of the best convenient store I have been too. The owner of the store (Habiba, her brother, her husband, and daughter's ) treated everyone like they are family. If there any problem, the owner and her family, would do anything to help a customer first and foremost. I myself was just a customer, however they treated me like a member of there family. I live around the Conner of Sam's market, for many years, I never experience any miss treatment or discrimination from any of the employee or the owner. Sam's market have everything for your convenience shopping experience, if you can't find anything you like and would like for them to sale, at the Store. Sam's market, would try their best to order the products or item for you. Do to Covid-19, Sam's market , have been short staff. They are looking to improve on any customer complaint. Also for better customers service training. As a customer and resident myself, I'm very pleased to say, Sam's market, owner are kind, caring, loving, and understanding. That's my personal shopping experience and getting to know Sam's market family. Please stop by Sam's market, and say hi to the owner Habiba, she amazing. You may see me hanging out at the store.
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April 2021 by green geezer
Friendly staff when they're not on their phone. They rarely wear their masks during a global pandemic, and when they do wear it their nose isn't even covered, which tells me they don't take the virus or their customers seriously and their heigene is probably poor. Wash your hands after touching anything in this place, seriously.
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March 2021 by Jes L.
No mask zone. Don't give them your business. When the man behind the counter was called out by another customer for his complete lack of mask his response was "I already to the vaccine" ewwww no thank you we are in a Patricia wear your mask. I asked if he required customers to wear masks and he couldn't answer me he said he hardly wears a mask and it's been a year. Gross will be reporting
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August 2020 by Carol I.
During COVID-19 the clerks do NOT WEAR masks. They have them around their neck or hanging from their ears. Today I went in and a clerk stocking the shelves had his mask hanging from his ear. He motioned me to go around him and there was no way I could squeeze down the aisle by him to practice social distance. I said "You have to wear a mask as it is the law". He said he was wearing one, the one hanging from his one ear. I told him that masks were the law and they are worn on the face, not the ear dangling. He became ruder than usual and said "shop somewhere else". The owner will be paid a visit by me when she is working tomorrow as I frequent this neighborhood store at least 5 times a week and would like to support a local business but given how rude, inconsiderate and stupid the clerks are for not wearing a mask even though it is the law deserves to be fined for this unsafe practice of not complying with mandates in Sonoma County.
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September 2019 by Amber Hass
Usually pretty good experience when I come in. This guy was on the phone and wouldn’t even let me tap the buttons on my own transaction. Very rude.
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July 2019 by Ray L.
It has the basics is about the best I can do. Stopped here a few time and picked up a "cool" not cold drink with a qwick snack. Not once have I found a staff member who didn't seem bored or angry to be there. But they are the only came in town for this area.
