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October 2023 by Paula C.
Went to see them for the first time today since moving to the area as I had a mystery issue with my Chromebook for which I was seeking help. I was greeted by the delightful Jackson as soon as I walked in and it took him about 30 seconds to diagnose my problem. While still standing at the counter he continued to talk to me about how exactly I wanted things configured and answered all my questions. This was easily the most pleasant, professional and speedy service I have ever experienced from any IT repair store. This level of customer service with no charges attached is not typical anywhere anymore and I will return with a paying job as well as recommend them strongly to anyone needing this level of help, which when you have a non-functioning device, is everyone! Thank you, Jackson and Santa Rosa Computers!
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August 2023 by Ricardo S.
When I find my computer-skills exhausted, I unplug my pc and bring it to this company. Reasonably priced service, and many odds and ends of drives, connectors and components you might want. We have nothing but great things to report.
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July 2023 by American Lover
Santa Rosa Computers cleaned up my old laptop, got me an antivirus, downloaded the new software, my laptop is new again! Thank you for fixing our computer for $90. It works like NEW. Great deals on printers! I am coming back.
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June 2023 by Katie K.
My highest recommendation for Santa Rosa Computers!! Recommended to me by Best Buy (interesting and very confirming), I hustled over late yesterday when my laptop went suddenly and mysteriously dark and I couldn't revive. I pulled into the parking lot a few minutes past 5pm, door was locked, but Thomas (technician) was heading to his car and said "how can I help?" I explained the situation, he took notes, and said "let me take this now and I'll work on it first thing tomorrow." His kind and calm nature was what I needed more than anything. (Like many people, my laptop is my livelihood.) He called me this morning with a plan in place and I had my laptop in hand (and improved!) by noon. Truly...that is competence and customer service at its best. Bravo and much gratitude to Thomas!!
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June 2023 by Nathan L.
These guys have one of them difficult and important jobs on the planet. Try to do some research before you go in so that you can't have an intelligent conversation with these people and you are sure to find what you need. I don't know of anyone else who comes close to doing what they do in the area.
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May 2023 by Mitchell Martinelli
Love it, been shopping there for years and I still get great prices after being gone for a few years
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May 2023 by A day in the life of Xotchi
Thankyou so much for helping me out with a laptop for free for me to finish school online ! I can’t thankyou enough nam.-Bianca mom of 4
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May 2023 by Meaveen R.
Courteous, prompt and they listen. Reviewed my problem list, many items they fixed right away which I appreciate.
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April 2023 by James Dupray
Fixed an issue with the charging cinder on my semi-new gigabyte laptop. Excellent and thorough service, well-explained and affordable. Best thing is I got it back 3 days early, the techs here are amazing.
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April 2023 by Marge C.
When my granddaughter couldn't open and fix my old Dell computer, I took it to Santa Rosa Computers. They not only were able to open it and transfer all my files to my new lap top, they are quick, have very nice staff and are reasonably priced.
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November 2022 by Kieran J.
I love this place! I dropped off my old white MacBook to get the data off and immediately was whisked back to my Dad's garage. It has a place with old discarded printers, headsets, wired phones, etc etc etc neatly organized. They know their s**** keep it near and get their work done, but they're true to the spirit of a computer shop. It's a nerdery in there, in the best way.
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November 2022 by Nate Legakis
High prices on used and new equipment. 2 to 4 times the cost of Ebay. I've bought at least 1 used item that didn't work. Came in with an expensive laser printer and was told it could be fixed. Never got a call from them. Came in later to pick it up and they said it couldn't be fixed and handed me my printer back with some really nice new scratches on it.
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October 2022 by Tony G.
Santa Rosa Computer has great customer care. Great experience with my dell rugged computer 2022 '
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September 2022 by Breck Beatie (IRonin)
Wanted to get the cracked screen of my wife's laptop repaired. Took it to Best Buy. They said they would send it out to Kentucky for repair with a three week turnaround. That did not work for us. Best Buy recommended Santa Rosa Computer.Santa Rosa Computer took a look at the laptop, ordered the replacement screen, let me take the laptop home, called me when the me screen was in hand, and replaced the screen in a couple hours. Price was very reasonable.
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August 2022 by Alec Hardy
High prices and not a great selection of parts, but they might have what you need in a pinch if you call ahead.