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February 2024 by Danica Spero
They were very helpful with getting us back on the road
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January 2024 by James Casciani
The team saved my truck with a rebuild of the F350 trans
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November 2023 by John S.
Steve and Brendon did above and beyond what we asked for ,they explained whole process and this is coming from a 40 plus auto repair shop owner.
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September 2023 by Joe Rodriguez
These guys are pretty cool. The knowledge they have about transmissions. Helpful, and honest. They show you the old parts that are worn and or broken. They take their time to explain what goes on in the transmission. And also help you to keep the price low as possible. One guy who works there has currently working there for 27 years. Such commitment. They work on all kinds of different transmissions from Hydramatic to the new ones today. They work on transmissions from old vehicles.
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June 2023 by Donald E. Lawson
Just getting around to writing this review work was done over a year ago.Took my truck in for a transmission service cost approximately $330 okay fine if its done right. Afterwards it started showing leakage on my garage floor, and shifting incorrectly, so took it back and they said it was overfilled. So they did not drain and refill to proper levels instead decided to go from underneath the truck in the parking lot and syringe it out or siphon it (I guess) from underneath the vehice,well okay I guess, this took over an hour. But assured me it was better now and sent me on my way. It was never right from then on and was still shifting funny. I chose to take it elsewhere to have it looked at. New guy was able to drain it properly and correctly top it off however was not a transmission repair/diagnostic so recommended a shop in town. The leaking stopped but my transmission was still loose and no makes a clunky noise when I shift. I have yet to take to where I was recommended but I will. The team at SRH was nice enough but I am not happy with how my truck is now. For obvious reasons.will not return.
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May 2023 by Sonia Saladino
Friendly staff, honest and helpful! I would recommend Santa Rosa Hydromatic to anyone who needs anything done to their transmission.
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May 2023 by Matt S.
Just wanted to put a word in for Steve, Brad and the crew. They go the extra mile to make things as easy and pleasant as possible during a difficult time. When the delivery driver failed to deliver the replacement transmission, Steve personally drove to the warehouse in the East Bay to pick it up so that he could get me on the road as promised. I can't Thank them enough for all they did for me. The customer service is excellent!
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April 2023 by Willow Bowen
I had some concerns about my transmission and they were super helpful and kind
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March 2023 by macaulayman
Sr hydrostatic is the place you take your car when very bad news looms over your car. They come highly recommended by several other shops and they will talk you thru the decision making process.
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February 2023 by Jeanne B.
Our out-of-town friends from Illinois were treated beyond service! They were stranded, and they let them stay overnight and keep their belongings with their van, whose warranty transmission wouldn't arrive for 2 weeks. They lent them a truck, too. They were truly 'angels unaware' in helping them in a very stressful time. I definitely will be spreading the word of their business. Jeanne Byers Spraetz
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November 2022 by Brandon Warren
Great transmission specialty shop, they are always packed for a reason! Great expertise, transparency, family owned and more than fair rates.Took my 2004 Dodge Sprinter there where multiple other shops including Aamco wouldn't touch it. They got the job done perfect and worked with me on sourcing the new transmission and making sure it was running well before i drove it home. Very happy with the overall service and experience here, highly recommend, thank you Steve and Brendan!!
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November 2022 by Tony M
Ive been a satisfied customer for about 20 years. Steve, Brandon and their crew are extremely knowledgeable regarding all aspects of autos and trucks, not just transmissions. Respectful and considerate, especially when it comes to cost. I highly recommend Santa Rosa Hydramatic!
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October 2022 by Donato G.
These guys rock!!! This shop is one of those "hole-in-the-wall" operations (in the pink building) that isn't all glitz, slick advertising or gimmicks. Being from Marin County, there are no real transmission rebuild shops left - a lost art and skill. It's just R&R, overcharge @$4,000 plus, and call it a day. You pay through the nose for nice waiting rooms, wide screen TV with non-stop sports playing, Kuerig coffee machines, soft drinks, and eats. However, another Yelp poster for SRH said: "If you want a plush waiting room, wide screen TV with non-stop sports playing, a Kuerig coffee maker, soft drinks, and eats, this isn't the place for you. If you want quality transmission service at a fair price, this is the "go to place, period!" Agree! Took my Dodge RAM 1500 to Brandon, Dr. Brad, Jamie, and the guys today for a diagnostic (no shift of 1st to 2nd without brief gas pedal release), and service flush, fluid, filter, et al. Unfortunately, Brandon and Brad unloaded the diagnostic bad news after dropping the pan - tranny requires a rebuild. Fluid was thick and dirty with accumulated metal deposits on the pan magnetic. In light of the bad news - is the good news. In the scheme of all things automotive, Brandon said they can rebuild it for a reasonable price well below what I initially surmised. They advised not changing the fluid as the transmission function would be severely diminished, and then some. Brandon and Brad recommended leaving well enough alone for the interim since it has functioned as such for 15 years. Their assessment was spot on! The professionalism they projected, extensive transmission knowledge, and their sincerity was stellar; and they're good conversationalists! The icing on the cake - they spent well over an hour dropping the pan, assessing the diagnostic, Dr. Brad's extensive tech input, and, they allowed me to snap some shots of the exposed components for review before closing her up. They extended the courtesy of not charging a dime - something their competition would never consider. For that - I thank you from the heart. This is my go-to transmission shop from now on. Spread the word...
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September 2022 by Crystal S. Rose
The best. They certainly went up & beyond what I would imagined from any business. The owner & both son's are truly good people with heart. I urge our community to support this family business.
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August 2022 by Angus Loop
These guys are the only place to bring your transmission issues to!
