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November 2023 by Brookes Solomon
These guys are great! Super quick precise work, really pleased with the care they took on my vehicle, and the staff behind the desk were super communicative, friendly, and helpful as well. Thanks!Services: Painting
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September 2023 by ME Riley
Had a dented rear trunk with broken tail & turn lights. (Hit & Run in grocery store parking lot...) Tried to get it repaired for 6 months through another local bodyshop with no success. Was referred to Downtown Collision by Empire Too (a terrific mechanic, if you have a Japanese car, they're the go-to!) and the service at Downtown was equally impressive! They got the repair done quickly, efficiently and under the estimate! They even washed the car before pick-up!! Highly recommend!
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March 2023 by Tammy Zepeda
Gary was so nice and explained everything they were going to be repairing on my car! And when I picked it up it looked amazing and they even had it all clean and ready to go for me?Service: Body & Trim
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January 2023 by Daniel Yim
Professional service, they put the customer's needs before their own pocketbooks. Nuff said
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December 2022 by Ron Beggio
Got my Corvette back today. Was blown away on how amazing it looked. Amazing quality work. I would highly recommend this place.
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November 2022 by D B.
Excellent service from the moment I walked in till I picked up my car. My 2018 Corolla was side-swiped and a door panel had to be replaced, plus some repairs on the adjacent panels. To top of the great job they returned the car spic and span clean outside and in. I highly recommend this shop. And, Gary is a gentleman.
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November 2022 by A. Fiddlehooper
I can't say enough about the high quality of work, communication and thorough real time presence/support offered by Gus and his staff at Downtown Collision. They all went above and far beyond. I got my car back cleaner and in pristine condition in just a week. What a stellar experience! AND I was truly cared for in all areas. THANK YOU ? ? ?
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October 2022 by Paula C.
Downtown Collision in Santa Rosa is a second location of a business that has been operating for 35 years in Rohnert Park, and their long experience shows in the way they work with customers and in the results of their work. Customer comes first here, and the level of service from the moment you drive in is as high as you can get. Quotes are expertly written and in my case, the insurance company involved changed nothing and paid DC the full amount of their quote, which I know is unusual and which speaks to their expertise in how things work. The work is careful and thorough and my car looked great when I picked it up. The shop was recommended to me by someone who worked in the Rohnert Park store for 35 years and I don't know how you can get a better referral than that. Hope you never have a need for accident-related body work, but if you do, this is the place to go.
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October 2022 by Kerry Minkeheim
I cannot recommend this place enough. Their service and care of my car really can't be beat!Service: Body & Trim
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October 2022 by Carmen Baudi
I am very happy with their excellent, precise, fast and friendly service!Services: Body & Trim
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September 2022 by Ms. Canela
This place was AMAZING. I’d rate them more stars if I could. I had a collision with an animal on the freeway that messed up my front bumper, radiator, condenser and fluids. I made my insurance claim and was nervous to have it taken in and repaired. This place was great. They kept me up to date with everything. Amazing customer service, friendly staff. My car was done in less than a week. I was so skeptical that it wouldn’t be done right. I was so shocked at how new my van looked. Not only did they fix the outer damage. They left the interior so clean. I’m a single mom of 3 and that literally brought me to tears. 100000/10 would recommend. You won’t be disappointedService: Body & Trim
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August 2022 by Alexia Lippman
This is unequivocally, the BEST collision auto body shop in Sonoma County. SUPERIOR knowledge, EXCEPTIONAL customer service, EXCELLENT in handling insurance, and FLAWLESS results that restored my car back to NEW condition, without any subsequent issues.They sent out a tow truck 10 min after my initial call and skilfully negotiated with insurance to adjust the estimate, all while moving ahead quickly and keeping me well updated.Gary is absolutely AMAZING.I HIGHLY recommend using them for any auto or collision related needs.They are the VERY best!
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August 2022 by Marie Stansberry
When your are hiking in the Sierra Nevada Mtns. and a bear claws down your window and it will not roll up, then see Gary Leucht at Downtown Collision. The repair was completed expeditiously and I was back on the trail the following day. Gary was considerate and respectful. Fully understanding the vulnerability I felt having my camping gear open to another bear search for vittles. Will definitely return should I need help with vehicle bumps and bruises!
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August 2022 by leaann logrande
Walt with United Auto suggest to me to change my bodyshop from G&C to Downtown Collision. Gary at the front desk was very polite and helpful. My car we done in 4 Days. Downtown Collision even washed my car, put tire stuff on my tires and wiped down the inside. My Kia was beautiful when I picted it up. I am Very happy with the work. I will alway recommend your business to all my friends and family. I give Downtown Collision 7 out of 5 starsBy the way, the original autobody was G&C who Ghosted me for 2 months, not a call or text.I will never use them and my friends and family know why. I give G&C no stars.Thank youLea AnnServices: Body & Trim
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August 2022 by Michael P.
My car was rear ended, Downtown Collision did a fabulous job of repairing my car, Excellent work, great professionalism. Definately reccomend.
