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January 2024 by Diana Andretich
I miss having the attendant there. Because the attendant wasn't their cars were going every witch way. As I was trying to back up to get into a spot. Another car came in behind me and I hit their vehicle.Too many cars and not enough help.
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January 2024 by Thomas N.
Might be my vehicle, testing the limits of their facility, but for an almost $20 car wash, with multiple attendants working on every vehicle, I feel like leaving with dirty wheels and soap still on my windows is unacceptable. But like I said, my full size 4 door pickup truck was a tight squeeze thru the rollers. I may give it another shot but honestly I wish the wash right up the street on A would open back up, as sketchy as it was, with its slow and diluted wash chemicals, I still did a better job myself for under $10.
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December 2023 by Jasper
Best car wash in santa rosa, friendly staff always, free vacuums, never too long of a wait
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December 2023 by Brittany
Terrible Customer Service! It was difficult to cancel my monthly membership. There was no answer to their phone line and my text messages were ghosted for several days, despite follow-ups. The business only returned my messages after they'd already charged my credit card for the following month. Oops!I attempted to work with them to get an alternative arrangement, since I no longer had a car to wash. They were initially agreeable, only to ghost me again and then backtrack. I expect this behavior from a large corporation, not a small business. Take your money elsewhere... and watch your credit card charges!!!!
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October 2023 by Stephani Hankins
Very friendly and helpful. I really like how they have the stalls to vacuum and towels and spray for after. All these years seeing it off the freeway looking like a water park and making me miss Windsor Water Works, and I finally went. It ain’t no Windsor Water Works but I bet if you left your windows down, you’re gonna get wet!!
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October 2023 by Kara Scanlon
The car came out looking brand new! So worth the time to get the full wash and in car cleaning.
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October 2023 by Tunananda D.
The last time I went to this car wash, half the machines were not working and this includes the rinse machine. My car exited the car wash full of soap, I drove to the College Ave. Splash which is always much better. They were horrified by my experience at the Santa Rosa Ave. Splash.
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October 2023 by Catrina O.
This review isn't reflecting the quality as much as their now inflated price for a carwash. I had enjoyed using Splash for years when they had books of coupons for a reasonable price. Between eliminating the coupon books (for a monthly membership) and the employees who dry off windows- I decided to rediscover the simplicity of washing my own car at home. I realized that I could wash my car in the same amount of time it took for me to drive to the local Splash.
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September 2023 by D MM
Easy to get in and out on your lunch hour if needed! Generally use the one on Santa Rosa Ave. You can buy several car washes at once and they put it on a convenient card. There is a shop attached to buy any cleaning products, air fresheners, etc. Self serve vacuums and staff on site to dry your car if you would like.
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September 2023 by Rosemary Ruiz
Great car wash. EXCEPT the water smells like rotting body.
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September 2023 by Jason Trolson
I Don’t recommend SPLASH to anyone. I bought a brand new car and the whole top and the top of my hood have scratches in it. I couldn’t figure out where they came from and the dealer asked if I used a car wash and I told them I did. I reach out to a few friends and people on Facebook and they said they had the same issues with Splash Car Wash (more like Scratch Car Wash). I don’t recommend if you have a new car. I will be cancelling my services with them this week. When I say scratches, I mean scratches EVERYWHERE! If it were daytime I would post pics of it.
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September 2023 by Elijah Finley
Good car wash very good customer serviceServices: Auto detailing
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August 2023 by Pat Carlson
They were extremely kind and helped me prepare my new car for its first car wash. I highly recommend them!
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August 2023 by Stacee S.
Despite other people's bad experiences, I got a great wash at this location! My car was covered in tree sap so I needed a wash before I left town, and I was pleased with the quality of this one! $16 for the bronze wash, which included some extra stuff like a bug spray, and free vacuum usage, which was great. There was even a worker who wiped the windows after the wash...did not expect that but absolutely appreciated it!
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July 2023 by Sara C.
Great place to get your car washed. They make it so easy and the staff is friendly and efficient. Would definitely come back.
