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November 2023 by Mete Senocak
The staff, especially Nathalie, is very friendly, and answered my questions very clearly. Thank you!
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September 2023 by Wolfman Brody
I always like prompt service and good answers to my questions, and I received that here. I needed a new charging kit and a new set of ear buds. They gave me the information on the various products they had available so I could make an informed selection within my target budget. So far, I am very happy with the products I purchased. Thanks!
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September 2023 by Kyle McCallum
This is to let Marcel know that my S8 Active is working. Thank you for all of your help, it paid off my friend.
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May 2023 by Salvador Reveles
They act like there are not happy employees service was not good they did not solve my issue with my new service plan felt like they did not what to deal with the issues trying to get my new phone to connect to their service would not go back to that store again. All 7 people sitting around not getting in involved to fix my service and phone issues. Not ever a smile or thank you was said. Worst service ever!
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May 2023 by eve rose
Very kind staff. Enrique was very helpful with my activation!
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January 2023 by Michael Rhodd
Phone insurance and warranty departments are absolute trash. And dealing with any aspect of customer service, via telephone call, is completely frustrating.
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November 2022 by Diego Alcazar
Poorly trained, quick to sell for there commission. They make mistakes as if their learning as they go.
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October 2022 by Theodore Brown
All the representatives @ T-Mobile were AWESOME. Professional, attentive, and totally satisfied with the services from Juan, Jose, and their manager. Thanks for all the help. Satisfied Customer.
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August 2022 by Tracie Hernandez
Lots of questions and lots answers thanks for the great help!!!
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August 2022 by Joseva Toka
Awesome customer service and got what I want
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August 2022 by Mark Etheridge
In person customer service is more than expected.Kieve greeted me as soon as I walked in the door and got me exactly what I needed and wanted right away.
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August 2022 by Carol Blevins
Very nice young man was pleasant snd helpful.
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June 2022 by justine garcia
Terrible customer service. Leaving the company after 19 years of loyalty . The employees sat around doing absolutely nothing. I felt like I was bothering them.
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January 2022 by A R.
Cristian was was wonderful! We switched from another carrier and he explained all of our options clearly. He was also really great at saying things like "I'll be right back to check our phone stock" at just the right moment so my husband and I could chat privately and make decisions. Got new phones, and he helped us transfer our data as well as put the screen covers on for us. Great experience!
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September 2021 by Isabel Cano
Jose R was amazing!! I got just what I needed ?