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February 2023 by Kyle Brennan
Talk about next level service!! Immediately met with me any opportunity I had. Solved all my issues and broke barriers between me and my tax-life.
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February 2023 by eugene brennan
Talk about next level service!! Immediately met with me any opportunity I had. Solved all my issues and broke barriers between me and my tax-life.
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March 2022 by Luisa G.
My call lasted 11 mins. I kept having to repeat myself. For example I stated the start date of the business then I was asked what the start date was a few moments later. I wasn't being listened to and I'm not sure if it's because Im a woman. I explained the situation and what I needed help with and it seemed like I was not listened to because they asked me to provide things that I had already told them I had already completed. I didn't need my personal taxes done I needed my business taxes done. I hung up a call when I realized that this person was not listening to anything I was telling him. I spoke to Naser. I then called back and the receptionist was also short and cut me off and just transferred me. She didnt let me finish my sentence.
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November 2021 by Eric Stephens
Awesome
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May 2021 by Marc Pedersen
Good price, great service, incredible results. I gave Stephens' the same material I gave H&R Block last year, and not only did they get me a massive refund (as opposed to the taxes I ended up owing last year, because H&R Block somehow didn't know how to work with my very basic portfolio), but they did it for less than I paid to owe money last year. Definitely give these guys a try.
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February 2021 by P L.
I was referred to Justin by a friend this year and am very impressed. Very professional, pleasant office and staff. Prices are very reasonable for an itemized return. I have done my own taxes via Turbo Tax and had them completed through several CPA's and Enrolled Agents over the years. For 2020, Turbo Tax has gotten a lot more complicated - if you itemize. Justin Stephens made the process easy, completed my returns quickly, and I could not be happier. I will be having him do my taxes every year from now on. Highly recommend.
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February 2021 by E Stephens
Awesome
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February 2021 by Clare Elaine
Straightforward, efficient and trustworthy tax preparation in Santa Rosa. Justin is always prompt with a response to any questions throughout the year. They are a blessing to local small businesses!
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February 2021 by Stephine G.
This was my first time going to Justin, by referral from my sister. He's AMAZING! Very easy to work with, after submitting my documents it was only a few days before everything was done and ready to be submitted. Will definitely be continuing my business with Stephen's Tax Services. Highly recommend!
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September 2020 by Crissy Knox
Justin Stephens Tax Services are top of the line! They make tax time so less stressful. They help to guide you in the best way that benefits you and your company. The process is a breeze from beginning to end. I am so thankful I found this company for all my tax services!!
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April 2020 by Cate Steane
We have come to rely on Stephens Tax Services not just to complete her tax forms for us, but for advice throughout the year. In addition to completing and filing our taxes promptly, Justin is available throughout the year for advice on things like how many exemptions to take on our W-4 and the tax implications of choosing a sole proprietorship vs. an S corporation. He and his staff are always friendly, helpful, and prompt.
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February 2020 by Ryan G.
Very impressive! I met Justin last week and knew we'd be moving forward with his services right away. He asks all of the right questions and makes sure your questions are addressed as well. He is very prompt to respond to phone or e-mail and is always extremely friendly! He gets the job done both quickly and thoroughly. We will be using Stephens Tax Services every year!
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October 2019 by Catalina C.
Justin have been nothing but helpful to me and my husband. Through a series of unfortunate events, we had to switched twice before finally finding Justin, and we are staying for good! He has been helpful, communicative, and responsive from day 1. He was not afraid of jumping in to help us figure out a very important matter. He came highly recommended and now I know why, he really knows what he is doing and is very proactive to find solutions to issues regarding taxes.
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May 2019 by John G.
I was recommended to use Justin three years ago. For three years he has attained more of a tax refund, no mistakes( former "huge" tax co. made many!), and all at a much lower cost. He has always been available to me when I have called. I have referred(got a little referral discount!) four new people to Justin. One was paying over a $1000 for his return with his old tax guy, and don't know what he was charged by Justin , but think it was in the $300 range. Stephens Tax Service is above and beyond fair, and has always been responsive to myself and my friends. Thanks again for all that you do Justin!
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May 2019 by Jeff S.
Justin, the owner seems competent and is friendly but has made mistakes on a couple of my returns. Seems overworked, and overwhelmed, prices are not that great. Rarely if ever, answers the phone or email, even though he gives explicit instructions on his voicemail on how to reach him. Can't recommend with this type of inadequacy or lack of customer service.
