Suburban Propane is known for its professional and knowledgeable staff who provide great follow-up and reliable service. Customers appreciate the helpful and courteous interactions with representatives, especially when scheduling deliveries or addressing issues. In one instance, a representative quickly arranged a next-day delivery and suggested possible solutions for a tankless water heater problem, demonstrating attentiveness and problem-solving skills. Delivery drivers are also praised for their friendliness and for following specific instructions to ensure proper placement of tanks. Overall, the business is regarded as responsive, helpful, and committed to providing a high level of service, making customers feel confident and satisfied with their experience.
It was a pleasure working with Dane and Kassandra. Dane is a hard worker, understands his trade well, and easy to work with. I want to thank both of them for all they did for us
September 2026
Dane is a great employee, cares about his job and has great customer service skills. Every time I get my tank filled I make sure and request him.
September 2026
5-stars!!! I am thinking of switching providers to surburban great staff!
