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December 2024 by Kimberly Branham Diaz
Team Logic technicians are thoughtful and polite, bringing their best to the Support of our team members.
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December 2024 by Dan Christ
As a physically remote shareholder, board member and CFO of Loring Smart Roast, I have worked closely with TeamLogic IT personally, while observing their services to LSR staff onsite for many years.
I have never encountered TeamLogic IT's personal attention, nor company-wide assitance to be anything less than expectedly competent, always professional and timely in all regards.
As such, I highly recommend TeamLogic IT to any company looking for a very strong and reliable outsourced supplier of excellent information technology services.
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November 2024 by Joanne Bloom
Over the past 12+ years, TeamLogic IT North Bay has been an exceptional partner in managing and overseeing our IT needs. Their front-line technicians excel in hands-on troubleshooting and maintain clear, effective communication about issues and solutions—whether it’s simple fixes or complex challenges involving computers, servers, software, and more.
The expertise of their senior-level technicians and leadership has been instrumental in transforming our organization into a more secure and technologically advanced operation. Thanks to their guidance, we’ve gained the capability to manage millions of dollars in nationwide contracts, oversee hundreds of consultants, and streamline our internal processes and staff operations.
Beyond their technical skills, what sets them apart is their outstanding customer service. The customer service provided by their technicians and their client relations team has consistently gone above and beyond to always go the extra mile. Whether it’s handling urgent, last-minute requests or helping us overcome unexpected challenges or obstacles, they consistently deliver solutions that exceed expectations. Their willingness to tackle both the minor and significant tasks, always with a positive attitude, has made a profound difference for us and truly stands out as an attribute I deeply appreciate.
The relationships we’ve built with their team feel more like a partnership than a typical IT service provider relationship. They’ve become an integral part of our organization, embodying the dedication and camaraderie of a true extension of our team. I deeply value the friendships and collaborative spirit I’ve developed with their staff and appreciate their unwavering support over the years. Team Logic North Bay has been an indispensable part of our success, and I wholeheartedly would recommend them to anyone.
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October 2024 by Erin Lane
Many thanks to Luis of TeamLogic IT! He promptly responded to my request for assistance. He then very tenaciously worked to get the information I needed even when met with non-responsiveness on the part of another company. He provided timely updates on his progress and was very friendly and professional throughout the process! Much appreciated!.
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October 2024 by Lynette Munson
i recently was assisted by Aidan at Team Logic. And in all honesty i put off calling because i didn't want to wait on the phone while someone tried to figure out my problem. But actually he figured out my problem and fixed it literally by the time i finished explaining it!!! He remoted on to my computer fixing it and asking me if there was anything else he could do!! it was fantastic!!! thank you! i will never put off calling again!! :)
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September 2024 by Clifford Kow
They help manage our companies technology. Aidan was very patient and understanding even when the problem seemed to fix itself. No matter what problem big or small they are quick and professional Thanks team logic!
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September 2024 by Adam Patterson
Very professional and helpful staff, never have they not been able to help
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July 2024 by J Silva
Great experience with Jordan from TeamLogic IT. Worked diligently to solve my issues. Always prompt in calling/emailing back until the job is complete. Thanks!
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January 2024 by Daniel H.
I agree with one of the previous posters. Always on time with the invoices. Serious mixed bag when it comes to actual support. Some days they are quick; other days the response is several days out... closing tickets on my end users if they (we) aren't available when they (Team Logic) calls us back. We have had have 2 major incidents caused by Team Logic. The latest one they didn't even use their RMM tool Ninja One to remediate. They seem to have a few good reps; others will add AD users individually to root folder access rather than take the time to look at appropriate OU's and security groups. We actually found they had given their own techs domain; enterprise and schema level administrative access; then had techs leave without disabling those accounts. Now Team Logic IT is a franchise and perhaps you'll have better experience that I had.
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June 2023 by Average J.
Spammers. They keep emailing my work email address with their unsolicited garage-based IT service. SPAMMERS! I would never even consider them.
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September 2022 by Shelli Colmenero
Our go to!
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September 2022 by Jim R Coyle
I have to work off site on occasion. TeamLogic has solved every issue that I have ever come upon dealing with our intranet through the VPN. Friendly, knowledgeable support, when I needed it.
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September 2021 by John Hazen
Team logic is always prompt professional and informative for a person with my skill level that is a tremendous benefit. I have worked with many of their technicians and each and everyone seems to fit that same mold, And they seem to be familiar with my skill level. It’s mine and our pleasure to work with team logic
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July 2021 by Judy Terry
My issues are always rectified in using this company. They are very professional and responsive as well!
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March 2021 by Jenny Rihl
TeamLogic has been a valuable asset to our company! They have been quick to respond and make it easy for their clients. Even when my computer needed to be replaced, I didn't miss a beat at work!
