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January 2024 by Joe D.
Super helpful when helping us prep wine for air travel. Great location downtown Santa Rosa.
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December 2023 by Leyland Ryan
Because I am disabled with mobility issues, I wouldn't have been able to get into this place without the assistance of my caregiver. There's no adjacent parking close by. The front door is difficult to open with no disabled access button. I'd go elsewhere, given the chance. This is a bad location, even for "normies," due to the parking situation...
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December 2023 by Andrew L.
This franchise owner is extremely cheap and stingy. They charged nearly $4 after tax to print my Amazon return label. My fault for not knowing that one of my returns had a QR code and the other one required a label. That being said, the clerk printed it on an 8.5 x 11 sheet of paper, which cost them no more than five cents, and then charged me nearly $4. Next, not taking American Express in this day and age is just plain dumb. The merchant fees are so negligibly different between them and Visa/MasterCard, that all you're doing is alienating customers to save a couple pennies on maybe a quarter of your transactions. Cheap cheap cheap.
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December 2023 by Cate H.
What a friendly and helpful store! We stopped by to drop off a prepaid box to be returned to the vendor and the young woman who was there was exceptionally helpful, even helping to tape up my box (I had forgotten to tape one side) for no charge.
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November 2023 by Will H.
Stopped by to purchase a shipping box. Violet did an exceptional job helping us pick out the perfect box for what I needed to ship. She was super friendly, helpful, and knowledgeable! 10/10 deserves a promotion!!
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November 2023 by Barbara Gay
Made an appointment online for a notary service and on arrival to the UPS store, the notary wasn't there and wasn't due back. This leaves me in a bind and how unprofessional. I would fire that worker and get someone dependable, unless he's been in a car accident on his way to work or his house burned down in the middle of the night.
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November 2023 by Erin S.
Violet was an absolute rockstar. our delivery driver didn't leave a door tag, but she was able to help find my package and help me pick it up. 10/10, she made my experience so positive.
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November 2023 by J R
I am so glad I chose this store. I was helped by this amazing lady. Violet was wonderful and helped me ship a big box. Great attitude, friendly and the most important a “let’s get it done attitude”. It is moments like this I think there is still hope for young talent and customer service.
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October 2023 by Jill F.
Fabulous service. Boxed up an item for me quickly and at a reasonable price. Violet was very helpful
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October 2023 by Trevor C.
UPS store states they are open until 5pm on the weekend. Doors were locked when I went at 4:30. Either change your hours on the site/window or stay open like stated.
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September 2023 by Jesse Schwartz
Needed to use the work station to upload my songs to flash drive for gig tonight and he didn’t even charge me - love when they hook it up like that. Recommend.
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September 2023 by linda herbert
Needed to print & laminate ..✔️great job & help ?
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September 2023 by Mrs. Sutak
I cannot remember his name but the older gentleman who works here has got to be one of the kindest, most patient and helpful people I’ve met in a long time. He went above and beyond and is really a blessing. Thank you for employing such an amazing person!
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September 2023 by Brad T
Came at 9:05. They’re supposed open at 9. No one here.weak
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September 2023 by Marilynn Rogers
They are the sweetest people. So helpful.
