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February 2024 by Matt
Incredible customer service. Not only did they honor the warranty. They sent me a brand new bag and my AirTag that I lost separately. Highly recommend this company and will be a customer for life. Thank you guys.
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November 2023 by Igor Vermeer
Great bags and great service!!
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March 2023 by Mark L.
Solid professional gear. I'm a big fan of their no-nonsense canera straps and card holders, and have had one of their roller cases for years. Great support, too.
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November 2021 by Robert Silver Photography
All the bags I own and trust to safely carry all of my camera/video gear with has always been from ThinkTank Photo.
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July 2021 by Dean James
Quaity product and online customer service excellent
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July 2021 by Alan Wilde
Great service. Very helpful customer care team too.s
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June 2021 by David Moser
Anyone in the market for a camera or as in my case, portable lighting equipment bag, I have to shout out ThinkTankPhoto for their awesome service.
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April 2021 by Marc V.
I have 2 Think Tank Photo bags that I bought used, one from KEH and the more recent one from B & H. B & H might get hammered by my review of them when I get around to posting one. Good new department, world's worst used department. Anyway, I reached out to Think Tank for help with my second smaller bag due to B & H's screw-up. I'm not going to get into the 'what' they did to help, but the 'how' of their customer service wowed me, and I think it made me a customer for life. These bags are fantastic, even if I can't slap stickers on the side of them. Made for usability and flexibility. My bigger bag fits in the overhead bin of your regular Southwest flight, converts between roller and backpack; the smaller backpack bag fits under the seat on a 737, or the overhead of a CRJ. Think Tank Photo rocks! If you are in the market for a camera, grip, or drone bag, make sure you check Think Tank out first.
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October 2020 by Zac Arbuckle
I photograph paintball (yea, I know) and if there are 2 things you do not want to expose a camera to it's moisture and hard impacts. My favorite way of protecting the camera was the $20 ebay rain covers. I went through 1 every event, it got expensive and I hated them.
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September 2020 by Mark Tassoni
Personally, their bags are pretty good. They last pretty long and the wheels are awesome. But the rain covers come with this cheap plastic Eyepiece that eventually strips. Both of mine are shot and when I emailed them they told me that they were just pass that along to their product team and that they do not have a replacement for those. They are extremely cheap and not well-built. So, if you’re looking at buying the rain covers, which by the way are pretty solid, I would reconsider because the plastic I pieces that are crucial part are really cheap cheap
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September 2020 by Jessica Patton
They do not back their products. Sent a damaged bag and will not cover the $70 to sent it back and replace it. They believe it is ok to have a customer pay for their mistake. Not even asking for a refund, just want a working bag that doesn’t have a broken strap!
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May 2020 by Emilio F Dannug Jr
I have been using the Speed Demon and Digital Holster 20 for the last 10 years and they are very durable and well protected from the elements. If you want good quality camera bags go for Thinktank bags.
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March 2020 by Reza L Malayeri
Best customer service, quality, and people in the industry hands down. My favorite photo bags, rollers, and accessories. Thank you ThinkTank for caring about us through your design, service, and support
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February 2020 by Colin Paxton
Great gear, great quality and what's best? It just works. Perfectly.
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September 2019 by Elliot Blitzer
Best Camera bags and service!