About U-Haul Trailer Hitch Super Center of Santa Rosa
U-Haul Trailer Hitch Super Center of Santa Rosa offers a wide range of moving equipment and reliable rental services. Customers appreciate the knowledgeable staff who provide good service and answer questions thoroughly. The process of renting a U-Haul is generally smooth and quick, with some noting that the staff takes care of details like electrical wiring checks. The center also provides special offers such as an Unlimited Lifetime Hitch Warranty and a Two Year Wiring Service Plan for tow vehicles and trailers. However, some reviews mention minor issues: confusion about the drop-off process, equipment being double booked, and occasional lack of extra help when moving with small children. One customer experienced a tire blowout in a remote area but was assisted by roadside assistance. Despite some higher prices and minor inconveniences, most customers find the overall experience decent and the service good.
I went to pickup a trailer for a move I was doing, the technicians Angel and David were extremely helpful with getting me properly set up. I had shown up with my hitch and ball not installed correctly and they were kind enough to walk me through the process of getting it ready while still attending to other customers.
June 2025
It was busy and my agent forgot to add my dolly but I was able to pick it up later. It's what you pay for cheap rentals
April 2025
They have very new equipment. Good service and cheap prices
