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November 2023 by April V.
I am so happy with Wells Fargo! They definitely treat you like royalty, and are an amazing company. They have the best business model. I also receive a $300 bonus for banking with them for 6 months as a new customer. I was so stoked!!! Free $.... Thank you Wells Fargo!
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April 2023 by Karen L.
I don't have an account with Wells Fargo but I had to make a deposit to a vendor who has an account with this establishment and the teller was so helpful and friendly I had to share my experience. I bank with a local credit union because I appreciate supporting local otherwise I may consider moving my assets to this branch due to my experience with Ms. Phosavanh; she warm, and personable and made the transaction easy and seamless.
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March 2023 by Dana T
The staff seemed friendly enough, but if I could give this branch 0 stars, I would! Hands down the slowest service I’ve ever experienced in my 25 years of banking transactions! 25 minutes standing in line, tellers closing their windows to go on break while over 10+ customers continuously stood in line just waiting to be helped! …and this is one of many reasons why banking with a Credit Union is so much better!!
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March 2023 by Thanh P.
Laura R. Roman went above and beyond her job discription to help me creating my business bank account. Being very punctual, she was ready to assist as soon as I arrived there. Today she was going to help me with just creating business account, but after talking me, she figured out and offered to asssist me with applying for a business credit card. She did not only help me walking through the process, but she was also very patient to explain to me the structure of my account for which I signed up and how I can upgrade it when business is required the additional services. I left very happy and more confident to start of my business. I really appreciate her help, so as lazy as I am when it comes to writing, I think that submiting this review is very important to show just how impressed I am with her excellent customer service. Thank you Laura!
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November 2022 by Sam
Fantastic service on a Saturday. Staff was very helpful and knowledgeable, I don't see how anyone could complain with the treatment this branch as been providing. From the teller to the banker, highly recommended.
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July 2022 by Allan C.
Came here to withdraw some cash since my debit card was compromised (which was handled well by phone). They processed my withdrawal and showed me how to set up my digital wallet on my smart phone. I was in and out in less than ten minutes and got more than I expected. Nice place. Easy parking.
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January 2022 by Nancy Hayssen
Convenient Wells Fargo next to Safeway! (And UPS Store)
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December 2021 by Mark Bruner
We really like this branch especially dealing with Ben Pryden. However imagine our disappointment when they transferred Ben to the Oakmont branch. Now, if we need help, we have to drive to Oakmont. Ben is extremely helpful and the reason Ben is so helpful is he’s the only banker at that location that knows ASL (American Sign Language) as we are deaf. Pls bring Ben back.
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December 2021 by Hua Su
I have had an Appoitment with a young Korean-American banker. I felt very happy To open a new account. Thanks for his warm and meticulous help and support.
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March 2021 by Margeaux Pearson
We had an unpleasant experience at the Wells Fargo branch near the Santa Rosa Plaza so (the woman who waited on us was rarely available when we called several days on several occasions) later to ask her some questions). She did not refer us to someone specific whom we could call. When we realized that there is a branch very near us to us on 4th St. next to Safeway to which we could walk we went there. Nestor Nazario, one of the bankers was assigned to us. He was pleasant, well informed, and kind. He made sure that all our questions were answered and we enjoyed doing business with him. We gave the review 4 stars only because of the unsatisfactory experience at the downtown branch. Nestor definitely deserves 5 stars!
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February 2021 by Robert M.
I don't bank with Wells Fargo. The GPS is in error.
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January 2021 by Sandra Alvarez
The bankers at this branch are HEARTLESS. They seriously love putting power over actually helping people it’s sick.It honestly makes me so tired of wellsfargo. I’ve been with them for over 10 years and I’m so done with them!
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January 2021 by joy25138
This branch has very hostile air.They seem to have lost customer service.Is that due to COVID lock down?No excuse.Close to the noon time I was only customer.Yet they seemed too busy or too disturbed for me.
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September 2020 by Bob T
This location has a better attitude and personality than other branches especially the west county one
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November 2019 by Claudia Diax
Everyone is always so nice and helpful!
