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November 2023 by Harrie D.
Love the personnel at this branch. They are always friendly and helpful, quick service with a smile. So many businesses in Santa Rosa could learn about customer service from the folks at this branch of Westamerica Bank.
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November 2023 by Robbie M.
This is a great bank the staff tellers everyone is great I use this bank I am very pleased with all the services I received.in the bank or on the phone very helpful in every way they know the banking services they provide
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July 2023 by Robbie Mcclatchey
Great service and staff
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February 2023 by Steve Crick
I would give the bank manager Nicole 0 star's she's lies and she can't count. She clams 7 to 10 business days for a check to clear. The truth was 3 weeks aka 14 business days pretty sad a bank manager that can't count and lies about it. Wonder what else she has lied about in her time working at the bank. She probably takes her shoes off to count past 10
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February 2023 by Patrick Beck
Karen and Nicole were very kind, patient, and quick!
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July 2022 by Cynthia Conners
This bank is truly amazing! Kudos out to Nicole their exceptional manager and Karen and Megan. Nicole looks out over all of her clients, always goes the extra mile in making suggestions, is professional, knowledgeable and very friendly. Karen and Megan always remember your name, are warm and friendly and very efficient. If you're thinking of changing banks this one is definitely a 5 star
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December 2021 by Marilyn Parra
States it is open Saturdays but it is not
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December 2021 by jack s.
This Rohnert Park and NorCal bank is the rudest, most backward bank in the area. My account was canceled because of an older woman who claimed that she was the district manager. When I left my I'd at home the bank refused to change a few hundred dollars into change, claiming they need to see personal ID and a checkbook wasn't enough. I asked the teller to check the than this woman behind the desk came over and started yelling at me claiming to be the district manager. This was no excuse to mistreat a customer. In a weeks, I received a notice that my account was being canceled after twenty seven years with no previous problems. If you want to work with a bank that is stuck in 1970, then go to WestAmerica Bank. If you want to be treated with no respect then WestAmerica Bank this bank is up your alley! The incident was about one thing, her ego and her power lauding it over customers. I'm glad I finally stoped using this bank. There are much better choices.
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March 2021 by mark johnston
these folks are the best. they are friendly, smart, & seem to enjoy what their doing...
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November 2019 by Bikelife_Joel
Nice Bank Great structure and architecture
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June 2019 by Kaiya Kramer
Check cashing fee $10 for non customers and checks over $100.
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September 2018 by Debra K.
Terrible service, horrible bank especially if you are a local business. If you like standing in line nearly every time you go there and enjoy having someone different helping you on a weekly basis, they are the bank for you! Stay away from them, always lines, constantly changing tellers/employees, you just get to know who's helping you and then they're gone, what's that say about them ? Gouging service charges. Parking availability is limited. Just a bad local bank, too bad.
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August 2013 by Jacob Hansen
They are very personable here, but they aren't very professional. They have very limited hours and if you call at 4:45 their computers may be down and so they can't really help you until the next day at 9:00.