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August 2023 by Beth Harris
Someone yelling from the back at employees and customers. Very rude and disrespectful.
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August 2023 by Micky McCapes
They listened to my needs and did everything I wanted. Randy was a big help.
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June 2023 by Pete P.
Went into shop today to pick up a Letterman's Jacket and received the worst customer service by and Elderly bald Anglo Saxon with terrible teeth. The old man preceded to argue with me over his employee mistake of 30dollars..The customer is always right was not my fault your employee made the mistake.Needless to say I have one more son graduating in 8 years I pray this guy is retired or passed away before then!
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January 2023 by Pablo Trillas
Customer service, was on hit. We came in we express what we wanted, and they produced it.. the young man that helped us, was very professional, and explained everything thoroughly. We definitely, we'll be coming back to this location for our future sportswear
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January 2023 by Sone C.
Went in on 12/20/22 to get my son a Letterman's jacket. Everything went well at the fitting and was quoted two weeks to pick up the jacket. It's now 01/07/23, more than two weeks of not hearing from Al's so I call and inquire about the jacket. I was dismayed to hear that they need an ADDITIONAL TWO WEEKS to finish my son's jacket. It's been at the embroidery services for over two weeks and it's still not finished? It's ridiculous to wait an entire month for services that were supposed to take only two weeks. Had I known it would take this long I would've taken my business to Berry's in Lemon Grove. Not sure when his jacket will finally be done but I am not a happy customer. Definitely going to urge others to go elsewhere for their jackets. It's a bad business model to over promise and under deliver.
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December 2022 by Leon Graber
40 Years in business and You can see why. Unparalleled Customer Service!
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December 2022 by I. W.
Awesome Customer Service! From the phone calls to rescheduling to 100 questions I had, right down to purchasing and needing all the information for getting a Varsity Jacket done. Their service was awesome! Aly and the young crew were very knowledgeable and very helpful. And mind you, the jacket looks fire too! Thank you guys for all your help - can't wait to see it when it's done!
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November 2022 by Mike Winkelman
Nice staff very friendly. Although I wish there was hockey gear for sale.
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October 2022 by Tom Cobb
I can't compare to other places, but Al's is a great place to go for high school letterman jackets.
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October 2022 by Edna G.
I love this place. Everyone is so kind and pleasant. I took my son’s letterman jacket to have 4 patches placed and they had it ready the next day. There was a young man, an African American young man with such a nice personality that was so helpful and made sure we had a good experience. The older gentleman at the register was super nice as well.
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September 2022 by Jeff Boyd
Ordered a lettermans jacket before summertime 2022..was told the turnaround would be 4-6 weeks....not contact from store via call, text or email of status..now it's been over 12 weeks and still no jacket and no response on status as when will I get jacket...both wife and Icalled at separate & different times but to no avail they ALs Sport shop has no answers...and I still have NO jacket as of 8 / 31/ 22...seeking Full refund and taking business elsewhere.
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May 2022 by Kenai B.
Friendly and very helpful employees. Competitive prices. Decent selection of equipment.
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March 2022 by Erica Bueno
Erin is amazing at creating custom banners for little league teams. Every year we come back and couldn't be more pleased. I recommend to anyone! Heavy duty material holds up in all weather and definitely makes it worth the money! She strives to make the banner exactly what you want and nails it everytime to ensure customer satisfaction! ?
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January 2022 by James Fitzpatrick (Fitz)
Great places for all your sporting needs. Local institution been around forever.nice and helpful people work here. Shop local.
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November 2021 by James C.
These guys are amazing!! Bought batting gloves for my boy. A month later the Velcro on came separated from the rest of the glove. Brought it in (used) with out receipt. Got my son a new pair without issue! You guys are amazing!! Thanks!!
