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February 2024 by R. Schaefer (R.)
I was dropped off 30 minutes before checked in time at 3 pm I had requested a early check in. When I got there they said they could not accommodate me. I could NOT wait in the lobby that I would have to wait outside but not near the hotel area in the parking lot by the other business ( Smoke shop) I didn't have my car with me. I had a bunch of luggage and a little dog. It was cold outside. I called cooperate office and when cooperate office spoke with them they lied and said they were short staffed and they had no rooms available for early checked in and only one person in the office. I took pictures of empty hotel and pictures of 2 stuff members outside the office in addition to the staff person inside. For calling cooperate office they made me wait even longer and then they told cooperate they would just refund my money. I could go stay somewhere else. The staff was indifferent that it was extremely cold outside they made me go to the parking lot area with all my luggage and stand there like some homeless person and a little dog. What kind of people would do that to a person. These people don't not belong in hospitality business. They act like customers are the enemy that is just there to make them work. They did everything they could to discourage me staying there. They were rude they lied but I took pictures of the emply hotel and the additional staff they said they didn't have. Please go don't bother giving this current management who obviously doesn't care that their staff is truly involved in discrimination and has no concerned about the safety of their guests and little animals... Shame on all of You.
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February 2024 by Kevin Higginbottom
Very disappointed. Parking was limited and construction workers that were staying there were allowed to take up 1 1/2 parking spaces and also move a dumpster into a parking space so they could save the parking spot. Complained on 3 different occasions and the front desk clerk failed to take care of this problem. I was forced to park next door at the smoke shop and then get up at 7am and move my vehicle to a parking space after the construction workers left in the morning.Rooms: Very small.Noteworthy details: Parking very limited.
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January 2024 by Heather S.
It was a decent motel until my son got sick and threw up in the bed and the guy at the front desk won't give us clean bedding so now we have to freeze and sleep on a bed with no bedding.
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December 2023 by Katie G.
Was there last night at 12/20/2023 left my weed there, asked for it back, hadn't even been checked out an hour before I realized it was gone (hadnt smoked in the room or anything like that) They straight up lied to my face saying they didnt have it. I know for a fact it was, even told them where to find it. Again lied to my face saying they didn't have it. If I could give zero stars I would. My best guess that the housekeeper either kept it or threw it away. Why would you throw away guest property the fucking same day the guest checks out? If I could give zero stars I would.
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December 2023 by Lizet Karty
We’ve stayed here a couple of times. The rooms are clean, the beds are comfy and the customer service is on point. Patty at the front desk has an awesome personality and had made our stays a great experience. Keep up the great work!Rooms: Spacious and cleanNearby activities: Filippis pizza grottoWalkability: Plenty of local businesses all walking distanceFood & drinks: Breakfast is always good.
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December 2023 by Rizal “rizzystaydizzy” Aliga
The staff are very approachable, professional, and appreciative.
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December 2023 by Javier Gutierrez
Real bad service at night. I work at night and during the day no courtesy. They kept waking me up to move my truck. My rest got interrupted a few times I decided to check out
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November 2023 by David Guerra
I love it so will you and your family when you visit here in San Diego for the holidays, welcome to San Diego!?
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November 2023 by James Riggs
Really good rooms good location, terrible service. Will look for a room elsewhere!Rooms: Room was clean and stocked with t.p, towels, and had a nice bed.Safety: Did not even think about safety, it was clean and peaceful.Walkability: Plenty of places to eat, and get some things to drink.
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November 2023 by Marina L.
Be aware of this hotel, Patty at front desk gets very comfortable with male guest. If you have a long stay she feels she can go into guest personal info to get telephone number to call and ask a married man why he left with out telling her goodbye. Call was not about a check out or anything left behind it was why he did t tell her he wasn't going back to hotel and didn't say goodbye. Unprofessional to me in my opinion. So ladies with married men be careful when you stay there cause she might just call in the most annoying voice demanding why you didn't personally say bye to her.
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October 2023 by why
Checked in the male at the front desk is rude and speaking condescending. I paid cash for two weeks and I was told a different quote when setting up the reservation. Asked for receipt haven't received anything yet. Really don't want to stay here. By the way his name is Ben.
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July 2023 by Sparky Mack
In staying at hotels I look for three things.Cleanliness- Quite- and Courtesy of staffI found all three here and decided to stay an extra night. Thanks to Ben and Patty for making me feel at home. I will stay here again if I’m in the San Diego area and need a place to stay.Safety: Located in a safe area with many places to eat nearby.
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July 2023 by Larry Newlan
Lady at front desk was so friendly n helpful. Very clean and located 1/4 block from our theater program we were here to see. Even the workers at the 7 Eleven next door were friendly n helpful. Would come n stay again!
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May 2023 by Alexis-Bethany Diaz
Honestly best hotel I’ve stayed at in years !! The rooms are very modern and clean. The employees are respectful and attentive !! They have a morning breakfast from 7-9 that has many options which was perfect for all my family members !! Definitely will book here again. It was fairly quite and the parking lot was clean. I have absolutely no complaints!!!
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May 2023 by Phil Shaffer
Ok place but would not do it again. Old hotel and shows it. Old style park in front rooms meaning noise from cars and people sitting outside their rooms enjoying drinks and smokes. Nothing wrong with that but we were hoping for quiet after a long travel day. The bugs in the bathroom sealed my rating.
