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October 2023 by Skelly Keegan
Thank you Jennifer for being kind, helpful, and making my experience less stressful. I appreciate you.3/5 because I hate how the shop keeps up a misogynistic and extremely dated sign in the waiting room. GROSS! ? The women that work there don't deserve to see that everyday.
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August 2023 by Bart Jacobs
I got their info from my tire guy. I took in my 2021 toyota tacoma to get aligned and had some steering wheel shake while braking.I made an appointment about a week in advance. They aligned my truck and installed new brake pads and rotors the same day. Got out of there for just over $700.00. No more steering wheel pull or shake while braking.Excellent job, I would recommend them.
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July 2023 by R G.
Possibly the worst customer service I have encountered. All i needed was an alignment my car is only 3 months old and they insisted i needed to pay $70 just for them to check out what was wrong with my car. Why couldn't you guys just give me what i asked for. My father is a retired mechanic i already knew what i needed. Not funny to try to take advantage and over charge just because i'm a female. And then have the audacity to be so rude to me saying you don't work for free. I never asked you to work for free but just because you don't work for free doesn't mean i'm willing to give my hard worked money for a "consultation" for you to tell me what i already knew and possible over charge me to replace something that wasn't broken to begin with. so unprofessional.
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June 2023 by El Henry
Great customer service and mechanics with skills. No trying to up sell you, they just order what you need. They are very busy ALL the time, so schedule an appointment. Ask for Jennifer.
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June 2023 by Alan S.
Too bad you likely won't get your car worked on even with a appointment. Drove here 2 separate times and second time had made appointment and got turned away. Don't waste your time or gas.
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June 2023 by Katy'sgirl F.
This place is amazing!!! Been here a few times and the service is always great. Jennifer gives the best customer service!!!!! The office is always clean and smelling good. Thank you for taking care of my needs and with a great service !!!!
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April 2023 by Joe Gioscia
The team at East County Alignment are excellent and some of the most honest people I have ever done business with. The pricing is fair and very competitive. I will continue to bring my vehicles to them whenever I need serviceServices: Auto battery maintenance
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April 2023 by arlena reed
The people are friendly and down to earth. Went in for an alignment and found I needed brakes. Had them both done before I left and can't complain about the price charged for entire service. They also have a water and coffee machine in the waiting room.
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April 2023 by scott ishizaki
Kevin, Jay, & Jennifer are outstanding! they saved me money on the repair, Jesus aka tech#24 did the work on the alignment, replaced worn out steering tie rod ends (3) & drag link of my 2005 ford superduty 4X4 turbo xtra cab long bed, going beyond excellent work in adjustments and customer service working late on a Friday to keep me on the road!Services: Steering & suspension repair
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March 2023 by Jess Koster
Jennifer, Jay, and Kevin are hands down the best. The service I received here was not only financially reasonable but they treated me with the utmost respect and took great care of my vehicles. This is the only place I will go for any specialty services needed or general maintenance. They kept me up-to-date on everything happening and made sure to let me know that no matter what,they were there for me and had me covered. So appreciative for them, they are stuck with me for life:)Services: Steering & suspension repair
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March 2023 by Jim Waggoner
We have used East County Alignment for several years for repairs and additions to our Class A MH. For alignment, shocks, sway bars, brakes and steering stabilizers. They have always finished the work in an efficient and timely manner. We have taken our MH to other places and had it sit for over a month with no work done.Services: Steering & suspension repair
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March 2023 by Dave R.
Great place to do business. Quickly diagnosed accurately my problem with our RV suspension and wheels. Honest and work done efficiently! Third RV I have had them work on over the years with superb service. Super people!
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February 2023 by Terry Haynes
Super friendly. Really liked that I could make an appointment. Had the four RV bearings repacked before a major trip. Work was done quickly and correctly. I will be returning for more work in the future.Service: Tire rotations
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February 2023 by Rosario Munoz
I was recommended this place, but it discounted tired in El Cajon and I was very pleasantly surprised they were able to see me right the next day and they definitely have the best prices in town. Everyone was so professional and welcoming. I definitely give this place a 10/10
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January 2023 by Jan Benoit
Engine light on. They performed a diagnosis. Found issue, completed repair. We have used them for other vehicles also. Always happy with their professionalism, courtesy and the repairs.Service: Auto engine diagnostic
