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December 2023 by Rosemarie V.
They have the " most incompetent clerks," including the store manager. No customer service. The manager is no better than the incompetent staff. It is horrible. If they represent Old Navy, then the reflection of this store is very poor. I DEFINITELY DO NOT RECOMMEND SHOPPING HERE. NOTHING BUT MORANS FOR STAFF MEMBERS. THEY DONT EVEN DESERVE A :ONE STAR"
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November 2023 by Catherine L.
Came here during their Black Friday sales around 5pm. It wasn't super crowded, yet. They had their 50% sales, however it was specified what exactly was 50% off. I found a sales associate and asked her, hey how do we know what is part of the 50% sale? She told me that I needed to read the signs. And we were in a section that had the 50% off. So I said, for example, this sign says 50% off, is this section right here 50% off? And she said, I don't think so. So I said, soooo how do I know what's part of the deal and what isn't? She said, oh just scan the tags at any of our price checkers around the store. Crazy that she couldn't tell me that in the first place. Secondly, I have the app and I could use the app as well, but a lot of their items that weren't on sale in the store, were on sale online. I ended up buying only a couple of things that were on sale. The line wasn't too bad, but I got lucky because once I got in line it took 20 mins to get checked out. And behind me there was a line that led all the way to the back and started to wrap around. Make sure to read the fine print and check with the price checker in store. AND/OR check the sales online. I've found most of the sales ONLINE with Old Navy are significantly better. I just bought a pair of jeans from them online for less than $7!!
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November 2023 by daniel chavez
Good prices, quality of clothing
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October 2023 by Wimsi P.
when I walked in, I was immediately greeted by the rats. I almost mistook them for the associates. finally, after searching through clouds of gnats, I met a worker. her name was Katrina. she instantly judged what I was wearing, which was rich considering she dressed like a Kohl's mom on a good day. As she moved towards me, dozens of roaches scattered across the floor. I regretted every choice that had ever led me up to this encounter. Even the roaches looked at me with pity as they scurried past. She gazed at me with a hunger, the root of which I never want to know. I immediately walked away from her, but I could feel her eyes on my back. every time I turned around, she quickly ducked behind a rack of clothes that didn't cover her completely. I will not be returning.
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September 2023 by Matthew Melley
Old Navy works to please customers
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September 2023 by Trevor Ryan
Good prices. Nice crew
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July 2023 by Shela lanotte
Nice store, but low on sizes. Customer service was average. Not as kept up as other Old Navy stores.
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March 2023 by Jena W.
The cashier was extremely friendly. I found a cute dress perfect for the occasion.
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March 2023 by Susie Kaelin
Great service, always find something to buy
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March 2023 by Emily Jorgensen
This store is filled with very friendly employees ?
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February 2023 by Kim Aldridge
Great sales & selections along with Great customer service ‼️
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February 2023 by Melanie Johnson
This store is the only store I can find shirts that fit right
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January 2023 by sdflipper743
Cool store. Hope it doesn't go out of business
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October 2022 by Joni Unden
Decided to replace some jeans that were no longer useable. Chase was my cashier. Everything was going smoothly. Checked out and then went home. When I got home I decided to wear one of the new jeans I had bout BUT the security devices were still on the jeans. Went back to have the devices taken out. I showed the receipt to Sabrina (trainee) and pointed out that I had been in the store not 30 min ago. While she is taking the security devices off the jeans, she asks me if I had bought the jeans today. I reiterated that yes I had bought the jeans today and again showed her the receipt. This is the 2nd time this has happened to be at this particular location. Not happy with todays visit.
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June 2022 by Ioana I
Good sales on children's clothing. And the staff really lovely
