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March 2024 by Katy S.
The assistant manager Michelle is extremely rude and unhelpful. The cashier forgot to remove the security tag when I bought a sweater and when I brought it back asking them to remove the tag, Michelle refused to remove it and basically accused me of stealing it. Advice to management: rather than accusing your customers of stealing, give them the benefit of the doubt and train your cashiers to better look for and remove security tags. I will add that the actual security guy at the door was very kind and obviously wanted to help but was steamrolled by Michelle who would not allow him to help.
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January 2024 by Pablo Dimas
good like always cant be late though everything will fly off the racks.
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January 2024 by Destiny Panganiban
***Warning***Never buy perfumes at a ross. They will not exchange or accept any returns. **They need to have signs over the perfumes saying no return or exchanges once purchase.** My hubby got me a perfume for my bday. He thought it was the one I get which it was not.
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December 2023 by Christopher Connolly
Great selection and prices.
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December 2023 by Julie Frost
Great, I found a lot of good gifts fir Christmas ?
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November 2023 by M.Herlinda Perrapato
You will always find great deals... HOWEVER.. the store is super disorganized and dirty. Product all over the floor. I understand they are trying to hire. AND people don't seem to want to work SOOO there you have it.
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November 2023 by Morning Owl Fine Art Photography San Diego CA
We always shop at Ross, for some reason this one seams more picked through more often than not. They're quick to restock and clean though.
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October 2023 by Kathy Polk
Always a good place to find a bargain. Can be busy but staff is really nice and very helpful.
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October 2023 by Chris Thyagaraj
Old lady in the fitting room was soo rude(100% raciest for sure) to my dad. My dad simply hang the pants on the rack after trying it on, because it didn’t fit him. The old white lady very Rudely told my dad to “go put it back in the rack where u got it from. And then was like where is the hanger for the pant ? Go find that and put in how u found it ? “I was like isn’t that what you get paid to do ?I fully saw other people hand her clothes that didn’t fit them and she hung em.
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September 2023 by david-hilda Lekan
Was the cashier Rude or was the cashier racist?Maybe this city does live up to its nickname… “Klantee”… I just moved here, my mum is visiting for the first time.We came to this location to buy her a bathrobe and a bath mat.It is Tuesday so mum showed her ID for the senior discount.The cashier refused to give her discount because I tried to pay with my credit card.I told the cashier my mum is retired on a limited income, I went to my car to get cash.When I came back, the cashier refused to take my money, repeated that mum has to pay.I handed mum the cash, the cashier still refused to paid, said it has to be mum’s own money…Mum took out a $25 from her own pocket and finally we were able to get the daily essentials for her…The $25 cash was all she had left for the month… how could you ROSS allow your cashier do that to a senior?I tried to explain to the cashier that in Asian culture, we always paid for our parents, the cashier refused to listen, just didn’t care.ROSS, you offer senior discount because you know their income is limited, why would you make it so difficult for children to pay for their senior parents?Isn’t it contradicted your good intention?
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September 2023 by Summer L.
Was the cashier Rude or was the cashier racist? Maybe this city does live up to its nickname... "Klantee"... I just moved here, my mum is visiting for the first time. We came to this location to buy her a bathrobe and a bath mat. It is Tuesday so mum showed her ID for the senior discount. The cashier refused to give her discount because I tried to pay with my credit card. I told the cashier my mum is retired on a limited income, I went to my car to get cash. When I came back, the cashier refused to take my money, repeated that mum has to pay. I handed mum the cash, the cashier still refused to paid, said it has to be mum's own money... Mum took out a $25 from her own pocket and finally we were able to get the daily essentials for her... The $25 cash was all she had left for the month... how could you ROSS allow your cashier do that to a senior? I tried to explain to the cashier that in Asian culture, we always paid for our parents, the cashier refused to listen, just didn't care. ROSS, you offer senior discount because you know their income is limited, why would you make it so difficult for children to pay for their senior parents? Isn't it contradicted your good intention?
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September 2023 by Theresa Patterson
I love this place very nice staff easy to find merchdise I will be back ? ? ☺️
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August 2023 by jhone mark
I really have bad experience at my last visit the cashier Diana she treat me really bad just because I ask for another plastic bag to put my stuff
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August 2023 by Martha Rodriguez
Halloween is here .these cups and saucer are adorable.
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August 2023 by Ramz R.
I really have bad experience at my last visit the cashier Diana she treat me really bad just because I ask for another plastic bag to put my stuff
