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March 2024 by Jennifer Y.
DO NOT GO IN. Negative Stars. Our family were excited to visit this United Colors of Benetton store when we visited Sausalito this weekend, but unfortunately, our experience weren't positive. This is not an authentic United Colors of Benetton store. The selection of Benetton clothing was limited, and most items seemed like generic retail wear. More importantly, we felt unwelcome by the store owner. It appeared we were profiled based on the assumption we wouldn't make a purchase. He told us " I don't think you will buy anthing and so leave" This behavior is unacceptable and does not reflect the values I associate with the Benetton brand. While reading other reviews, I noticed similar comments about the owner's conduct. It seems this is a recurring issue. I would recommend reaching out to Benetton corporate to report this experience and ensure the store adheres to the brand's customer service standards if this store is part of US franchise.
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March 2024 by Mary T.
We were visiting Sausalito and were excited to see the Benetton store. We were looking at some of the clothings but was not able to find anything we like to buy. The salesman then literally told to us to leave since we are not buying anything and told us not to come to this store. We were shocked by his attitude and rudeness. We definitely will not plan to go back to this store again!!
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March 2024 by Annie E.
Wow! I was super excited thinking this was a real Benetton shop like in the mall from the 80's. It's a huge let down. Random selection of bad clothes. Weird vibe.
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January 2024 by Judith O.
Can we have the option of selecting a zero star? The store attendant was out when I walked in with my friend's daughter and her cousin Dec 30, 2023. There was no one else in the store. We were sightseeing in Sausalito and were waiting for our table to be ready for a late lunch across the street. We decided to shop. When the store attendant walked in his demeanor was that of irritation. He asked if we wanted anything. I responded we were just looking around. I asked him if this store was part of United Colors of Benetton because of the name. He said, "I don't know. I just work here". He was folding one of two sweaters that my friend's daughter had tried on when he said that. Not looking up or making any eye contact, he asked us to leave. Since I had already decided I wasn't going to spend any money due to the appalling experience we had, I didn't ask why or argue. It wasn't worth my time. I signaled for the two girls to follow me out of the store. PS. I'm black. All 3 of us were black. Feel free to draw the obvious conclusion.
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December 2023 by Ayshia L.
If i could give no stars i would. Just was in there with my mother in law who was trying on vests. I have two children. One is 6 and the other is 2. My 2 year old is a normal 2 year old, she accidentally ripped/pulled a tag off an item. The man in there was livid. As my mother in law walking out she heard him say "piece of shits". How rude. Never again will i come back.
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September 2023 by kuba Dunning
Very rude owner and there were no actual Benetton clothes. When we left we heard him mumble something like a curse word under his breath.
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August 2023 by Vanessa Crosby
I wish I could give a 0 rating because it doesn't even deserve a 1 star! The owner is the rudest I have ever seen, EVER! When I said I would think about the purchase, he told me not to come back and that he didn't want to sell me anything. When I left, I was so puzzled that I went back to tell him how unprofessional he was. He continued to say that he didn't want to sell me anything anyway, when he was actually pleading with me and my friend to buy something 5 minutes earlier. I have no idea how he is still in business. I actually liked the jacket I tried and would have went back to purchase. He was a total j**** Don't waste your time, energy or good mood going into this place, especially if you don't purchase anything.
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July 2023 by Mariah Sage
I went in excited to see the Benetton sign. I saw only one t shirt that said Benetton. We took it off the shelf to look at it and the man attending the store told us to put it back. He said he was tired of folding clothes. Bizarre.
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July 2023 by Bruce Seymour
Nope. I can't comprehend how this store is still open. It's dated, mismanaged and irrelevant.I will celebrate when another store opens at this address. The owner is so rude the reviews are really fun to read. It's incomprehensible how someone could own this store and behave the way they do.
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July 2023 by Jane Waterson
Ruined my day. Very rude owner and didn't allow me to try on a shirt.
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July 2023 by S&G Cooking
Worst shop ever. Very rude owner that made me mad.
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June 2023 by Billy B.
My friend and I walked into the store, we looked in for a second and a man (the owner) approached us from behind, startling us, and he instantly accused us of stealing. We still went in to browse for a sweater for our mother, and once one of us took an item from the shelf he said "just put this on the counter since you aren't even going to buy and I don't want to fold this" he proceeded to kick us out of the store and said "buh bye!" .No wonder they have 70% off the store.
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June 2023 by Any T.
this should be 0 stars. my friend and i came here and felt attacked. we basically were, he came up behind and scared us and then kicked us out. by the way the clothes are fake and really flipping ugly. don't come. funny smell. wonder what he's hiding in those plastic bags.. blood on floor and on clothes.
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May 2023 by Nicolas Adrian
Very rude owner, gave us bad looks and unprofessional comments . Also, the store is branded as Benetton but has almost nothing that is from the Benetton brand. Worst shopping experience in the US.
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May 2023 by Pauny R.
Zero stars. Terrible and racist human being runs this store. He was rude and so insulting to my mom and I and told us to get out because he didn't think we would not buy anything. Awful person that should be arrested.