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January 2024 by Lorena Furlbet
Terrible service, the manager is abusive and disrespectful when addressing me as a client and yesterday I canceled my membership and instead of canceling it, he charged my card without my authorization.
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September 2023 by Julie B.
I live in Sausalito and this is my go-to gas station for getting air on my tires. It is free ! I tried the car wash last week and it was pretty efficient. I drove through at 6 PM and there was no one -the gentleman was very nice and accommodating -I did pay for my car wash as I was getting gas so it was pretty efficient to just drive through . for $16, you get the basic wash which makes your car pretty clean. You have a parking lot at the exit where you can vacuum and dry it on your own. They do not offer and hand towel dry service. This is a quick in-n-out place. I will definitely be back for a quick wash.
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July 2023 by Carol F.
Duckys car wash Sausalito fraud fraud fraud rip off rip off. I was in several months ago and asked if I wanted to get unlimited month worth of wash I said OK and they've been billing my credit card for nine months and I haven't used the service once. They billed my card every month for nearly 9 months of no service never go there again
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June 2023 by Zaden Lipman
Just came from airport. Bag in back. They needed an updated card for my membership. I said I had to get my wallet from trunk. Then… STATION ATTENDANT POINTS AT MY FACE AND STARTS LAUGHING HARD, CALLING OUT “HE HAS A PURSE IN BACK OF CAR LIKE A WOMAN! HE IS A WOMAN!” MULTIPLE TIMES LOUDER AND LOUDER, EVEN GESTURING TO COWORKERS AND CAR BEHIND ME. Was extremely off-putting. Left. Won’t be returningUpdate:Yelp has a review of attendant mocking another customerResponse from business is disappointing. Suggesting the jeering was an intent to “communicate the membership is for one vehicle”… - even though this is the one vehicle - completely ignores the unprofessional and rude behavior of an employee who is clearly a juvenile bully which makes unprovoked attempts to insult customers. An employee who does this often enough that some people even bother to write a review. I’ve only wrote 4 reviews on google in all these many long years
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June 2023 by Umid US
Very convenient car wash. I usually wash my car once a week. Got great deal on car wash here.
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June 2023 by Aaaaa B.
just came from airport. bag in back. they needed an updated card for my membership. i said i had to get my wallet from trunk. then.station attendant points at my face and starts laughing hard, calling out"he has a purse in back of car like a woman! he is a woman!" multiple times louder and louder, even gesturing to coworkers and car behind me. was extremely off-putting. left. won't be returningSee another review here of a person also being mocked by attendant
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May 2023 by Stephen J.
It's a car wash. What more do you want? Just do it and stop overthinking it you funny little bippy-boppers
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February 2023 by Daniel Flores
I started coming to this car wash a month ago and haven’t stopped. I drive my car a lot so it get dirty ball the time. The offer $30 monthly memberships and you can bring your car at any time it’s a great deal. I usually bring my car once a week. I’m nice you go through the drive through it’s self serve you vacuum your car and clean your interior. They have clean towels and 4 vacuum stations. If your like me that wants to keep your car clean at all times I recommend you get the membership and come to Ducky’s.
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November 2022 by Manolis Mavros
Quality car wash, fun and quick.
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November 2022 by Julia G.
I love this place, as much as one can love a carwash/gas station, I guess. I left my key fob one day while vacuuming my car (with the engine on... it had fallen out of my pocket) and returned to find it safely put away. I have asked for help with filling my tires and got speedy and friendly help from the nicest attendant. Their air is free, the water is free, and the vacuums are available for use but the best thing is how nice the guys who work there are. It's so nice to have real people ready and willing to help at a gas station nowadays.
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October 2022 by Ray Scherck
Over priced gas prices
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September 2022 by Kona O.
Always have had a great experience, but if you go for service, make sure you have plenty of time to spare. Service tends to be a bit slow, but the outcome is great.
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August 2022 by Mouse The Mouse
Your kids will love the fun
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July 2022 by Francesca Guglielmino
Avoid having your car damaged, and if you are female avoid the patronizing & dismissive attitude. Any other car wash will be better than Ducky's in Sausalito.Not my first time here, and I always dislike that the gray water they use smells of sewage, but they do an OK job cleaning my car. NOT on July 7 2022 when I noted after the car wash that my Mini Cooper antenna had been stripped of its rubber, the metal torn and bent beyond use. See attached photos of the antenna on July 4th and then on the 7th after Ducky's. I notified the manager present, he implied it did not happen there as he could not see any pieces of the rubber in his brief look inside the car wash whilst other cars were being washed! He was dismissive & belligerent & pointed to the sign which says no liability. No apology. I left my number and he promised to have the general manager call. No call. I called 3 working days later and he said he might pay half the replacement cost with Ducky's wash coupons. Considering Ducky's completely destroyed a perfect antenna, this is not ok. Who would use a $10 wash only to then pay $45 for a new Mini antenna? Worse is the complete lack of courtesy, professionalism or care toward the customer. Every business has liability insurance. Avoid having your car damaged, and if you are female avoid the patronizing & dismissive attitude. Any other car wash will be better than Ducky's in Sausalito.
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July 2022 by William C.
I am happy with their monthly subscription options. I think it's either 30 or 40 dollars a mo. The 10 additional is for some sort of paint protection which I think it's a gimmick. You can also pay pre wash which is 10 dollars I think. So you do the math see which one fits. Free towel and vacuum are provided as you exit the car wash and there are additional spots toward the back of the car wash as well. Friendly and helpful staff and the guy always gives my son a rubber ducky whenever he see him. Great place!