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January 2024 by Jameel D.
The churros are nasty. They don't cook it for a long time. They just slap it on there and put the cinnamon on there. In the customer service is so rude sometimes sometimes that we have a little nasty attitude.
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January 2024 by Matt Hall
For was not worth what I paid. Very disappointed in the sandwich.
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December 2023 by david p.
I gave it a 3 because the service in the evenings I'm there...usually a Saturday evening is always really good.The low rating overall is not something any individual store may be able to overcome. I've been going to Subway for 30 or so years and they have fallen so far. I actually looked I to franchising. I eat here just to break up the monotony of food after 9pm in Marin. The sandwichs are disappointing 90% of the time.....this it not unique to this location. Pimpy and overpriced. Now they are selling 2 new sandwiches with more meat amd cheese for 13.99. It looks like how a sandwich should be made. Most of my disappointment probably comes from what Subway is from corporate. There are way to many other sandwich chains (jersey mikes)....way better! Bottom line for me is that the formula for making there sandwiches is lacking.
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December 2023 by Cassidy Kae
Horrible customer service. Got a 6in tuna nothing but bread and a handful of lettuce. Gets upset cause I asked for more tuna then offered the next customer a free drink. Don’t wanna bring race in it but I’m black he wasn’t. Never coming to this subway again. Paid almost $8 for bread and lettuce! I took video of it.
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November 2023 by Lisa Robles
Most pathetic sandwich I have ever been served. The lettuce available was frost bitten, translucent and brown. No thank you! The tomatoes disintegrated when the server picked them up, so I had to pass on those too. My “ultimate BMT has five pieces of meat and the 2x provolone means a whopping TWO half slices. It’s Subway so I didn’t expect a beautiful deli sandwich but I expected at least a decent one. Do better.
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October 2023 by Robert Sweeney
Fresh sandwiches, wife love the soups.
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October 2023 by Youngjoo yoo
All the stuff here always provide great service. Especially the one who works on Wednesday. He took the time to make sure that my veggie patty was well toasted and perfect. I was really touched by his thoughtfulness. Plus this place is clean every time I visit.
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August 2023 by Jill Williams
The place is clean and staff is friendly, but for some reason they cannot manage to maintain a supply of soda selection in their fountain drink machine. I’ve been coming here for a year. The soda selections are out about 50% of the time.
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July 2023 by Super Darrel
Great service. Great food. I used to think Subway was a little subpar but it's was very good.
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June 2023 by Atticus M.
there food was DISGUSTING the pickle was freaking crusty. the sandwich was... not great (to put it softly). they were rude, sassy, and mean. if you want subway in marin, just go the the one in the bon air center. (that one is also bad but not as disgusting as the one in marin city) but PLEASE AVOID THIS PLACE AT ALL COSTS.
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June 2023 by Pam T.
This Subway is in walking distance of a large community. It is in Gateway Shopping Center. The food is fresh, the service is friendly. The prices are fair, however, this location DIES NOT HONOR SUBWAY COUPONS!!? The subway coupons are delivered to us by our postman. I tried to use one today for lunch, and the staff stated their store does not honor them. So this is for the owner, why not??? Why buy in a franchise and not honor your franchise coupon. I know it's a wealthy city, but everyone in it is not wealthy and even a wealthy person appreciates a discount/ sale every now & then at an establishment they frequent and spend their money supporting neighborhood business. This is not a good practice. Your business will survive, but it would increase more if you honored the coupons also. Please consider reevaluating your decision not to honor Subway coupons at this location. I will get my subs at the local deli near your store, as do many others in this community. smh?
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November 2022 by Karl Sommer
It dose not seem to cater to EBT program. They were clear about it. I had to buy with credit. I am glad I am able to do that. That's Marin.
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October 2022 by The truth Bruner
It dose not seem to cater to EBT program. They were clear about it. I had to buy with credit. I am glad I am able to do that. That's Marin.
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October 2022 by Sarah
everytime i order from here on uber eats, they cancel my order and stop accepting orders. i’m pregnant and just want a subway sandwich. i’ve ordered atleast 3 times but i give up now. its just rude. they dont want to work. the first few times, figured that maybe theyre just busy. but everytime??? I’m done.
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October 2022 by Youness Elaouad
They have the best tuna sandwich in town, I really enjoy it me and my friends.
