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December 2022 by Gle Tan
Super unreliable. I called for three days left messages. They said they would call back, no callbacks. I had to find alternate transportation.
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December 2022 by Kfir Garner
I loved coming here for my son and seeing him enjoy it and the smile on his face.
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August 2022 by Kris Simpson
What a truly unique and fantastic experience! Our family chartered a Tideline private ferry ride to explore and sightsee the San Francisco Bay Area. Many smiles, laughter, conversation, a few drinks, and pictures were had. This was the absolute highlight of our family trip, and was well talked about afterwards!The communication from the Tideline staff leading up to our trip was frequent and detailed, the boat staff were incredibly knowledgeable, friendly, and accommodated our requests, and we felt very safe with the condition of the boat and equipment.I highly recommend you explore a trip with Tideline - either privately or via one of their scheduled trips. I've previously traveled on the Bay Area commuter ferries, and they don't come close to the personalized and differentiated service offering this company offers.
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April 2022 by Fabiola Serra
A very nice company to deal with. I accidentally purchase a wrong/route ticket, they were super nice, easy going and stresless. I didn't need to purchase another ticket, nor get refunded and then buy another, it was as simple as "no worries, we got you" situation. Of course I don't encourage not paying attention while making any online purchase, but, definitely is nice to know that it wasn't a big deal and all was good.
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March 2022 by B Vaala
Tideline is a great, and I highly recommend their services! Check them out if you haven’t already. Nice boats, professional crew, and pleasant experience from the reservation process to the ride. You won’t be disappointed!
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March 2022 by Barbara Weerth
Enjoyed the ride; would recommend Tideline for commuters and visitors.
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March 2022 by John Vaala
Convenient, stress free commute! Can’t beat the scenery!
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September 2019 by Sharon Mcgettigan
Danielle and the ship’s crew were outstanding! We took the Heron to the Dave Matthews show at the Chase Center. What a wonderful experience and it’s such a fabulous way to beat the gridlock that happens getting to and from large events. We got there and back in a very safe a timely manner. It was fun and stress free. Having the sea air and views rather than sitting in traffic is the way to go! We’ll be doing this again! Thank you Tideline!
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June 2019 by Vincent Aragon
BEST Commute ever. I take the Berkeley>SF ferry shuttle and have to say, NOW my commute is probably the best part of my work week. Capt. Glenn and crew are so personable, professional...can’t say enough about them.
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May 2019 by Tom Gately
Not sure what to say? Don't wanna trash these guys if I'm somehow misinformed. Website says Berkeley to SF, departs 4pm from K Dock in Berkeley marina. Walk-ons welcome. So I roll by K Dock, 4pm comes and goes... Can't even access the dock, it's locked. No signs of boat, the company.... it's crickets. A sign has a number for them, says 24 hour dispatch contact. Rings to a voice mail... Guessing it's more of an excursion boat than commuter transportation
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May 2019 by TowBoatUS SF Bay & Delta
Professional crew and top notch vessels. We see these boats out on the SF Bay all the time and they are gorgeous.