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April 2024 by Nok Fin
THEY ARE EAGER TO HELP YOU! You can't pass by Crew without one saying *WADDA YA BUYIN?!?!?* friendly folks. Everyone knows where e v e r y t h i n g is.
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March 2024 by Zach White
I have spent thousands of dollars at Amazon and Home Depot because this store is never open when I need them.
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February 2024 by jocelyn lazo corona
So thankful for the staff here ! Super friendly and helpful they even helped us jump our car in the rain ? ? we appreciate you all!
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December 2023 by Julie Duffy
Love it....Need home repairs... Help... Just ask these helpful service people
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December 2023 by Wayne Bechtle
Service was great and very helpful. If you need something for your home project, most likely they have it. Very nice!!
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November 2023 by Wyatt J
Kinda expensive, good selection though
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November 2023 by Eiger 19
The best. There's always someone around to assist.
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October 2023 by Chris Cassell
Great selection and friendly staff.
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September 2023 by Mark Hughes
A big fat meh to all the ACE hardware stores.. Nothing but excuses when it comes to public bathrooms. I bet it comes up during staff meetings.. Tell the customer this if pressed about the bathrooms. It's the fault of one man's actions, a customer, he ruined it for everybody.. the plumbings down. Ditto for the one of off Scotts Valley Blvd on Pueblo de whatever. You guys are a big company open to the public with no public restroom? Shame on you... and shame on you for pushing your clientele off on Eric's deli and Nob Hill foods, telling your customers to use their bathrooms.. Put your big boy pants on ACE and open your potty to the public... I won't shop here ever again, just like I refuse to buy gas at gas stations with no public bathrooms... NOPE.Boycot these guys until they pony up some public bathrooms.And go ahead and blame it on covid. I dare you.
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August 2023 by Gene R.
Well stocked and easy to find what you're looking for.The staff is friendly, informative and helpful.
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August 2023 by Nathan A.
I just tried dropping into the Scotts Valley, Scarborough a couple of minutes before closing. Even though the open sign was still on, they already had the entry door locked. As I peered through the windows, the employees just stared at me. I only needed one thing and knew exactly where it was. I would've been in and out in less than 90 seconds. You just lost a customer for life!
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July 2023 by Jeanette R.
Came in to brainstorm how to MacGuyver a fire pit cover for camping nearby. I felt like everyone in the store WANTED to help us figure it out. Props to the whole crew for taking care of us :)
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June 2023 by Brian Winters
Poor quality service would not honor the warranty on my broken craftsman sockets. Lame people at this place craftsmen reimburses all retailers for tools that are replaced by them
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April 2023 by Mykel F.
Nice staff. Have most things you're looking but they don't have the decency to maintain a restroom for their customers. Boo.
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March 2023 by Marilyn C.
If I could post zero stars I would. It's my understanding that this is a family owned and ran business. Moreover, that most of the stores are now ran by female Scarborough, ( the next generation), well all I can say for sure is the experiences I have had not once not twice but three times... which is more than enough for me, to be treated like crap. Finding someone to assist is easy, however, the air... attitude if you will is like your doing them a favor. I' like to consider myself seasoned rather than elderly... either way, I have spent a few cart full of cash there. NOT ONCE was help out offered. The last time I decided to give this trap another chance I came face to face with a manager.. I believe " the top dog" brown curly haired young female. She was so rude, walked around with a scowl on her face, not approachable and yelled at me and another customer from across the check stand about merchandise we were looking at.. I guess they weren't prepared to put it out on the floor. And that's my fault. It's is not an enjoyable experience shopping at this store... at all. For that reason, my family nor I will never spend another dime in your store. Here is some unsolicited advice... go to Ben Lomond store and take your entire staff and keep your mouths closed and just observe how customer service is offered in that store, watch how receptive there customers are, it's really an enjoyable experience. The sales associates, are friendly, genuine, they actually smile.