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March 2024 by M.P R.
I would say good clothes, and good shoes at great prices. The one star is because after months of trying to reach them to consign no one's ever gotten back to me. The theory is you're supposed to go on their website and make an appointment. There are no appointments. The website is broken. You can never find an appointment not a 8 o'clock in the morning not at nine not at midnight never. I was told by customer to check on the second Monday of the month at 9 AM because that's when the appointments open, the website was still broken. They do have a good clothes, so Yipee if you want to shop. It's great! For consigning you must have to know somebody.
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August 2023 by Bianca R.
Today was my first time visiting to shop and consign. Dates and appointments fill up quickly, but that just says they have loyal consigners and shoppers. The whole process was easy, fair and Rebecca was very kind. Most of my items were taken, as I made sure to take relevant items for the clientele and new or gently used clothing and jewelry. The shop itself is organized neatly, very clean and dressing rooms are spacious. The prices were also very reasonable, many cute skirts from $18-$28, dresses no more than $40, most blouses under $20. I highly recommend for buying and consigning. Just remember to be patient as you may have to wait a month for an appointment to consign and be sure to call and ask when dates open online to book your appointment.
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June 2023 by Sarah Carruth
This boutique is so cute and beautifully laid out! I scored some amazing deals on designer jeans and a t-shirt. Definitely going back!
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September 2022 by Ari Whiting
This place is such a treasure! Huge selection and super reasonable prices. Rebecca was so accommodating and helpful. So happy to find you guys ?✨
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August 2022 by TJ
Found this really cute Free People green mini skirt for $8!! Such a score omg! This place was so pretty and the staff person was very helpful! Found 2 cute Coach bags (I didn't get them) one was a cute black hand bag and the other was a vintage yellow one! For good prices too. But I didn't get them. I would totally recommend ?
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May 2022 by Jade Herrick
Really beautiful and quality clothing/accessories at a great price point. This is by far my favorite consignment store.
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February 2022 by Charity Whiting (Ari)
This place is such a treasure! Huge selection and super reasonable prices. Rebecca was so accommodating and helpful. So happy to find you guys ?✨
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November 2021 by Bethany K.
I love this boutique. They always have so many options and beautiful clothing. I'm leaving a review today because I spoke with the owner and she couldn't have been nicer. I have a small business selling masks and wanted to see if she would carry them in her shop. She was probably the most friendly business owner I've talked to, she's so friendly it makes me want to give her all my business. If you want an amazing experience, and great fashion definitely stop in here when you're in the area.
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November 2021 by Julie Mattea
A pleasure to shop as every time I find another new favorite piece. Grateful for our local boutique.
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March 2021 by Renee Fenker
Best resale boutique ever. Owner, Lori, is the most inviting gal out there, very stylish! Clean, organized and local!
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March 2020 by Mindi G.
What a great shop staffed by friendly people! I recently retired, so have been sorting through my handbags and clothes, identifying things I no longer need as well as items I don't use/wear often. I found Encore online and sent an email through their website asking about selling or consigning the handbags. I received an email the next day letting me know of upcoming buying days. The way it works is that there are specific days/hours you can bring items in and, whatever they think they can sell, they buy from you in cash. There were three different buying days in March. I went to Encore on their first March buying day. It was my first time in the shop. It is arranged beautifully and had a true boutique feel. It is a far more pleasant space than many discount retailers where things seem haphazardly packed together. Every type of item was neatly sorted onto different racks: dresses, skirts, cardigans, blouses, etc. They also have sections with handbags, shoes, jewelry, and scarves. Clothing on racks was organized by size. All of the clothing looked clean and well-presented. The prices were very reasonable. Honestly, I have never shopped in a re-sale store, but I saw several cute things I would have tried on or bought, but I am trying really hard to stick to cleaning out right now! As far as the selling experience went, I was greeted by the woman behind the counter when I entered the shop. She saw that I was carrying bags, so told me where I could sit them down and that I could put my name on the list on the counter. It did not take long for my name to be called. The owner, then, looked at all of my items. There was no judgement or weird feeling--just a simple assessment of whether or not she could sell this in our neck of the woods, right now, and (if so) for how much. With one item, she looked it up on re-sale websites because she said that she tries to price a bit below them, encouraging people to shop local and not online. Makes sense! Overall, selling items I no longer use at Encore was a great experience and I could also imagine going back to browse because the shop was friendly, cute, and had nice things. If Scotts Valley Drive was more like Santa Cruz Avenue in Los Gatos, I could imagine more people coming here and strolling the shops, including Encore. For now, it is a local gem.
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July 2019 by Terri Welch
great owner and love her evolving selection of clothes!
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June 2019 by Robbie Hughes
There is always something new and different/unique than what you'll find in the malls and other retail stores and Lori, the owner is such a delightful lady with an amazingly kind attitude!
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April 2019 by M T.
First of all, the store looks nothing like a regular thrift store. It feels like a boutique! I loooooove how they decorate it and how the store is laid out. Such an upbeat vibe!! Second, the selection is fantastic!! Unique, fun, high quality, eclectic, stylish. Very affordable!! There is always something new. Third, the staff is as sweet and pleasant as it gets. You can't help but adore them. You'll get hooked right away!
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February 2019 by Samavati07 S.
Very pleasant staff, lovely peaceful atmosphere, attractive and stylish clothing and boots. I brought some clothing to sell ( but you need to book W A Y ahead for an appt) and the process was comfortable. Merchandise attractively presented, nice music. Easy parking, a rarity in the area.
