-
November 2023 by Anne Ritchey
Customer service above and beyond, super knowledgeable and friendly staff, always a pleasure to do business with them.
-
June 2023 by Sue Krevitt
Folks: Simply do not go elsewhere for your Mailing Needs! We've been customers since Day One and have NEVER been disappointed in the EXCELLENT service we get at Postal Annex!! Trina and Amanda are beyond awesome! See ya there, people!! :<)))))
-
April 2023 by Fran M.
I needed a FedEx drop and this little place had EVERYTHING!! Great stop, fast service!!
-
March 2023 by Jessica Michul
Fantastic, friendly staff! Always a pleasure to go into the Postal Annex.
-
August 2022 by Rena L.
Great service, very friendly. I will definitely be back to support this local business.
-
July 2022 by Ronald Jr Perrigo
Postal Annex saved me this morning! Wonderful people and great service!
-
April 2022 by Brian K. Allen
For years we have been travelling and relying on this branch of PostalAnnex+. They have great communication, are exceptionally prompt in addressing any issue, and are always cheerful and friendly. I don't know what we'd do without them.
-
December 2021 by Christopher H.
Poor customer service is the reason for the rating. Just needed to drop a prepaid DHL envelope but was greeted with a rude condescending attitude when asked what I wanted. After explaining I only needed to drop off my envelope, I was told where to place it like I should've known amongst the plethora of boxes and packages strewn about the store. If I had the time I would've driven to the next closest pickup point in San Jose and told the woman to get bent.
-
November 2021 by Laura L.
I have used Postal Annex in Scott's valley for over 10 years. They are awesome. Fast, pleasant and get me whatever I need so I can be on my way. Highly recommend!
-
June 2021 by Cricket S.
I have had repeated interactions with the company which end with me paying ridiculous amounts for postage. This last time I went in for 1.20 postage, was told that they charge 2.00 for 1.20 worth of postage, then because the I now needed to use a debit card, that was going to cost an extra 3.00. The time before that my 5*8 envelope was charged 11.58. I once had a 5*8 charged $10 to have it arrive with only $1 postage so my recipient needed to pay the$5 difference. I have been going back as they are a family local business. But please just support the post office
-
April 2021 by Roger _
Currently during the pandemic they are open until 5:30pm on weekdays and until 2pm on Saturdays. They're also very happy to do kerbside pick-up or drop-off -- just give them a call. Very friendly and their customer service is great: we have a high-risk family member and live far enough out in the forest that USPS won't deliver to our house, so they've been a life-saver for us during the pandemic.
-
March 2021 by Brandon Gage
Very friendly and knowledgeable staff
-
October 2020 by joan murray
I am trying to arrange a DHL shipment from Santa Cruz to Mexico and have several questions about DHL packing supplies etc.They are supposed to have these supplies. No one answers the phone, just voicemail and I doubt if they would return the call I made from Mexico
-
August 2020 by Katelyn M
I went here to try and buy a shipping label. I misspoke and said I wanted to print a label. The woman working there was extremely rude and condescending about my confusion . She unwillingly helped me and I felt really uncomfortable. Luckily another service rep took over and helped.
-
June 2020 by Barbie Ferguson
Trina and her team are kind, professional and wonderful to do business with.
