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March 2024 by Francine Tennant
The workers are always so helpful and friendly. I know that I will have a pleasant experience anytime I come in!
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March 2024 by Samantha Strong
Highly recommend this UPS. The store is clean and well kept, the team is friendly and professional. If you’re looking for a ups to trust for personal or business shipping needs, this store is it!
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March 2024 by Nakai Roberts
Great service!
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March 2024 by mayur sharma
I don't always find myself need shipping or notary services when I am in the Scotts Valley area, but when I do...I always make sure to stop by this store. The customer service trumps all other nearby stores (which there are not a lot of). I full trust them with all of my shipping and packing needs and notary as well. It seems like they are always trying to get me the best deal not just the most expensive option and I really appreciate that.
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March 2024 by Puneet Abbott
Even my dog gives it 2 ( actually 4 in his case) Thumbs up
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March 2024 by Neeraj Bhargava
Always good service! Friendly staff.
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March 2024 by Lisa
Use this. Store for all my business shipping needs. 90% of my experience is. Great. Kevin is always very helpful. And Amy is always helpful and fast. Some of the young men that work there could really learn from those 2. But over all we love using this store.
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March 2024 by Two Doods
Great, awesome people!!
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February 2024 by Jerry bluett
Really helpfull
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December 2023 by Thomas Shirley
At 6:15 pm tonight, Friday, I called ahead and told the man who answered the phone that we were 10 minutes away and asked them to please wait for us. He hung up on me.Then, I arrived at the door at exactly 6:25 pm, and an elderly couple was already at the door.The lights were off, the inside security gate was already pulled down, and there was a young man there on the cashier computer.The elderly couple had already pulled on the door and discovered it was locked. They then knocked. The man inside looked at us, then looked inside the store at someone else and did not respond to us on the outside of the door beyond that.I realize we were coming at the end of their day on a Friday. But, they had already shut everything down before we even arrived at 6:25 pm, and they are supposed to be open until 6:30 pm.And it is the Friday before Christmas, and many people need to ship Christmas gifts last minute.This was incredibly infuriating to say the least.
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December 2023 by Sheryl Grover
Shen was very helpful, upbeat and easy to work with. He made getting what I needed done easy to accomplish. Thanks to Kevin for his great attitude and help too!
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October 2023 by Catherine Simonidis
I needed some flyers printed and Linzy - the Manager - was very helpful, kind and did a great job of taking care of my request! I highly recommend this store for printing needs.
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October 2023 by cb ohara
I want to acknowledge whom I consider an exceptional representative of your UPS store. I have been a loyal customer of yourservices including a postal box for many years. I continue to be impressed by KEVIN. He is so dedicated to provide the best service possible and it shows in every interaction I have had. He is definitely a five star employee, professional, respectful, and with a wonderful sense of humor. He always goes above and beyond to ensure my satisfaction.
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October 2023 by Jack McHatton
I have always had a wonderful experience at this location. All of the workers are kind and social. Kevin Rendon was a huge help to me. Wishing this place and all of its workers the best!
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October 2023 by Brooke Kari
I have visited the Scotts Valley store #0833 several times recently and Kevin has always went way above and beyond what is expected. I have come to rely on this store if I have questionsI am confident I always will get accurate information. I am always met with a smile and willingness to be as helpful as possible. If you want great customer service THIS is the store to visit!