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April 2023 by Russ H.
Almost nothing went right at this store. I signed up online for a shingles vaccine and had a 3:30 appt. When I arrived, the lady couldn't find my reservation in the system, even with a confirmation number. No biggie, stuff happens.At vaccine time, she filled the syringe, and then twist it into a separate part which contains the needle. Well, the needle looked quite huge, so I asked about it and she agreed that it was probably too large (huh?).She got a smaller needle and the syringe wouldn't push the liquid through it. It stuck. She then tried another needle component, and another, and another, then retrieved a different batch of needles and tried two more - none worked. She said their needles are frequently defective, and asked me to be patient as she looked for another different smaller needle.Needless to say, I was quickly losing confidence in this ultimately going well for me, assuming she ever found a working needle at all.Well, needle number 7 apparently worked, and as she was giving me the injection she was complaining about their staffing shortages.After the shot, she couldn't find a band aid, and two other pharmacy attendants started helping her look for one. I offered to go out to Aisle 11 and pick up some band aids myself, only half joking, but they managed to find a single band aid after about 4 minutes.I'm currently at home, hoping I don't have an air bubble coursing through my veins.Oh, and to top it off, I got a text from CVS stating it was too bad that I missed my appointment and providing me with a link to reschedule. So apparently they never found/logged my appointment.It would be hard for me to imagine a more dysfunctional vaccine appointment, and since shingles is a two shot process - I'll be getting #2 elsewhere.
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February 2023 by P G.
2-23-23 Pharmacy people usually amazing. Pharmacist needs to go! He took my RX order, told me 10-15 min, then after 25 min, he left for a half hour lunch without doing my RX. I am sick- disabled, this is someone acting as though they couldn't care less. He needs customer care training, and should be happy FOR his customers and job. It is NOT ok to act like this
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January 2023 by Ed P.
In these times of supply chain shortages it's hard to get medication's when needed. The pharmacist's do their best. The staff is great and will do all they can to help.
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November 2022 by Vera L.
IS THIS LOCATION STILL IN BUSINESS??Does ANYONE hear the phone ring in the pharmacy????? Seriously!!! Bad impression for new customer. As I'm writing this review, I'm on hold for the 2nd time, going on 8 minutes, 1st call, I hung up after 10 minutes of waiting.GEEEEEEEEEEZZZZZZZ!!!! NOT EVEN THE STORE ANSWERS!!!
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September 2022 by Lisa H.
The lady here at the Minute Clinic here was super unfriendly and inconsiderate. I went to a different CVS closer to me but they didn't have availability today. When I went, they allowed both my husband and I to enter and were very understanding and courteous to both of us. This time, the woman said no visitors as if I was some shmo stranger off the street and not his wife and slammed the door in my face! I may come here for buying products but I will never come back to the minute Clinic and neither will he! Not if they want to separate you from your own spouse as if he won't tell me his results?? Sorry to burst your bubble lady but he will! We are close that way and he understands me unlike you probably know!! To Miss Tesfaye, who is an African American woman, learn customer service skills because that wasn't it. Plus it was very slow just for my husband to get seen. We sat their a whole half hour after our appointment was due. I only sat their about 5-10 minutes for mine. The only decent person their was the woman who was helping people get checked in. She was very nice and polite and gave us good information and that's the only reason I gave the 2 star rating! I would like to give better ratings but my experience is not close to what it should be! The other CVS location will be getting a positive review though because they really helped me and went above and beyond to answer all my questions and concerns! This location did less than that but now based on other ratings, I am not the only one with an unpleasant experience! Do better here. Thanks!!
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April 2022 by Thomas Neal H.
Martin, a bad review? Au contraire, Martin is the best, always helping everyone out, especially the older folks. I've watched him countless times, calming angry customers & soothing their ire. Martin is a true gem.
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November 2021 by David D.
I liked this CVS.It's clean, organized, well stocked and near the pier in Seal Beach.I don't know what more anyone can want from a CVS?I gave the man at the register a coupon for a free item the manufacture sent me to replace a bad one.He worked on this coupon for what seemed like 20 minutes trying to get the machine to take it. He kept on scanning it over and over--tried a different register--he was so frustrated but kept on trying different ideas to get it to work. I think in the end--he just said, "get out of here--just take it." I liked that he did not give up--he fought the good fight with the coupon.Free and easy parking.Go on over to the Seal Beach Pier and relax after you are done here.
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June 2021 by Raquel R.
Wow, if that's what you call customer service at your minute clinic; I can't tell. The gal who greeted me rudely advised it would not be able to be seen today and then offered to schedule an appt for me. What's the point of a minute clinic if appts are required?? Thanks for nothing! Now as I write this review in the parking lot, the gal with no tact is now walking out. Guess she's more worried about getting out on time vs helping people who come in for care.
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December 2020 by M M.
Such a horrible place, such a shitty service.I called , tried hard to find a location to take the Covid test, finally after a long time I was able to schedule an appointment.This lady who's extremely rude, racist and a**hole name Ashley was simply the worst.Nobody wants or likes to take this test nor likes these days (COVID-19 hardships).She choose to be the most annoying and rudest possible.I feel sorry for her family that they have to deal with such a horrible person.I wish peace in her heart and her life maybe it changes her attitude towards others.