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October 2023 by Loren V.
$10 for 3 fried tilapia filets Cajun style and they are so good! I'm happy I came to this Ralph's! I walked around till he was done frying. I will be back.
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August 2023 by Mark Worden
I hear people complain about other pharmacies, but in all the years I've done business with them they have done an excellent job.
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July 2023 by Deanne R.
Fist time to this location, it's really lovely. Better looking than the one in cypress lol. They have self check out and cashiers, today we went with the cashiers. No lines but there was a line at self check out. When in the area I will not hesitate to return.
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June 2023 by Sarieyah O.
This review is for MIKE at the self check out on June 14th @3:45 pm, Mike was incredibly rude to me in front of other customers as I was checking out my items in self check out, I had a bit of items to check out and it was full for me where you put the groceries once your done scanning, he came over & asked me if I had scan all the items on the scale, I looked at me surprised because he asked no one else there except me the Hispanic lady & I felt that was very condescending and racist of him. Also, I had a coupon I needed to redeem & my light was flashing for 5 minutes because he was busy with his head down texting??? Are you suppose to be working? I didn't know Ralphs pays you to stand & text? Anyways, my sister is a district manager for Ralphs, already reported him to her. Just wanted to say customer service defiantly needs to improve or move him to a different department where he doesn't interact with guest.
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June 2023 by Dave O.
Neal the assistant manager could use a course or two of customer service. Imagine buying a product that you cannot exchange or receive a refund for..? Why do I save my receipts? Neal was horrible and couldn't even keep eye contact when I was explaining my issue. I will never return to this store, and will make it my mission to steer any family or friends away from this location. Make the drive to the next Ralph's and save yourself from the misery of this joke of a store.
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February 2023 by Joey P.
I am tired of calling and asking them to clean up the deli area. It is disgusting the women working the counter instead of cleaning her station will just catch meat as it falls. Which then leads to uneven cuts. Ralph's this is a safety hazard and needs to be cleaned. I'm surprised no one has gotten sick yet.
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January 2023 by Happy W.
Cashier wasn't friendly. I was going to purchase a pan that's priced at $19 but it rang up more.I said it was with other pans that were listed at same price and the cashier was very snarky and said "this is a higher end product, this would never be marked that low"Well a week later I went back to the store just to see and lo and behold it was there at $19.99! Fix your price points Ralph's! And fix Rude ass cashier SUE!
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January 2023 by Erik Hayhurst
Super helpful. Shirley was always a gem and took great care of me. Patient and always willing to advise.
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November 2022 by Joryfer58
The pharmacy doctor was really nice and accommodating
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September 2022 by Leah Brown
i could not find knorr taco rice at another grocery store (not ralphs) and its the only one we eat with my homemade tacos so i called here to see if they have it before making a trip on my way home from work the girl who answered i think from the grocery dept was super sweet! and very polite she went to check and said they have it and put some aside for me! i then remembered i forgot to tell her my name so i called back and a different lady answered again, very polite and helpful she made sure to put my name with itcame in and there it was waiting on the front desk :) :) thank u! really appreciate it! i dont know their name but they are doing a great job!! i know times are tough right now and its not easy working in customer service environment i used to work retail so i understand how rough it can be but thanks for doing what u do! :) love this store
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September 2022 by Jordan S
such great people working here. they’re kind and knowledgeable. definitely calmed me down before getting a shot. I appreciate them big time!
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September 2022 by Andrew H.
I wrote letters and sent receipts to the store, to Kroger corporation and to the credit card company that services these gift cards. I sent them all my documentation. None of them ever replied or offered to help recover my money. It leads me to believe there must be institutional acceptance of this type of theft among the companies involved. I find their silence stunning and deafening.
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September 2022 by Joryfer58 Kc
The pharmacy doctor was really nice and accommodating
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August 2022 by Surfcityusa H.
I was there on a August 5, 2022 Friday night around 8:30 PM. There was only 1 cashier line open besides the self-check out. I was the fourth person in line and there were other people behind me. Denise a Ralph's employee asked a fellow co-worker if he would open a register. He did and she proceed to push her cart full of groceries to check out. She was unprofessional and no qualms about customers who had been waiting their turn. She had her co-worker checkout her cart which was filled to the brim with groceries, while everyone who had been waiting in line, still waited. She cut in line of everyone and used the fact that she was an employee to get preferred treatment. When I brought it up to the Sales Manager who talked to Denise with me present. I said to Denise you just went ahead of everyone else who had been waiting in line. She said well I was in the self-check out. What does that have to do with anything??? She was not apologetic and was arrogant. The manager said that she was off her shift, and said to Denise you should remove your name tag as it appears you are still working her and therefore representing the company. Again the point was missed, if she was off her shift she should have still went to the back of the line of everyone else who was waiting. I like shopping at this grocery store, and for most all except for this instance with Denise have been terrific employees treating customers fairly and with respect.
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July 2022 by Kathryn A.
I order online and do store pick up. Its a great free service they offer and super convenient. Store has sushi and a good selection of things.