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February 2024 by Anthony B.
Purchased a pair of shorts, $55.99. Washed 1 time and the pocket came out. I inquired about an exchange, and I was asked how I washed my shorts. After I responded, they closed the return ticket. Didn't do anything to help Now I'm out shorts and money. They DO NOT stand behind the shit they sell! STAY AWAY!!!
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September 2023 by ANTHONY SALCE
Such an awesome visit to Sullen. I always order online but we were in the neighborhood on the way home from San Pedro and had to make the stop. Terrific customer service and the employees we cool. We got to walk through and see some awesome artwork on the way to the showroom. Even got to pickup some killer merch. So glad we came by.
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February 2023 by Adam H.
Worst customer service I've ever experienced. Placed an order and chose USPS priority shipping to my PO box. They instead chose to use fed ex who doesn't deliver to Po boxes and apparently lost my order. Contacted customer service about the issue and he told me they don't offer any assistance on shipping issues and that I need to contact fed ex.
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February 2023 by Heidi W.
I bought a bag for almost $200 and it had a year warranty and yes the warranty is up but when I contacted them and told them that pretty much every zipper is broken there's rips in the side of the bag there's rips on the bottom of the bag. For paying $200 for a book bag this should not happen. This means that it's not well-made and they're overcharging for their items. I understand that they can't replace it because they said they don't carry that bag anymore but they could've offered me a discount on the bag that they do have there, but they didn't offer me anything they told me to take it to a seamstress, so I do not recommend anybody buying from this company because they overcharge you on cheap clothing and cheap bags and cheap attire
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December 2022 by Daniel R
New hat just came in!!! I appreciate the art and every detailed embroidered with it?Had to respect with the 5 star. Ill be back online forsure. Thank you
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September 2022 by Jorge Eduardo Lange Barros
My favorite brand of tees, hats, underwear, socks, etc… their team are amazing.
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September 2022 by John M.
Amazing Clothing!!! One Of A Kind Shirts And Hoodies!!! Beautiful Work!!!!! I Own Several Tee Shirts And The Compliments Keep Coming!!!!
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August 2022 by Shawn C.
Update to the last review; Sullen re-shipped the items ordered and they arrived in 2 days!! Thank you Sullen Shipping Dept for taking cate of the problem, will defimately order again!!
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March 2022 by Ricardo Ruiz Zamora
Ordered some hats from this company.They chose to use fedex to ship them to me.I paid for insurance while checking out and selecting the logistic options.Fedex basically stole my package. They claimed to deliver my hats to “a mail room”. My building doesn’t have one. After many calls to fedex who were not helpful as I was not the sender, I reached out to sullen and reminded them of the insurance I paid for and they finally agreed to resend the items.According to fedex, sullen then sent the items to a “David” at another address. Fedex says they were not responsible. They take it to the address provided by the sender. Sullen became unresponsive and stopped replying to my calls or emails. Last they said is “we sent it again”, take it to fedex. Fedex says, take it to Sullen, not our problem.In the meantime, I was charged for hats I never received, I got not one but TWO bills for import charges for both packages from fedex and neither one of the companies wants to be responsible. They just move on and don’t care after collecting your money.You’d think after fedex lost the first package, they would use a different courier. Well, again, guess they don’t care about their customers once they collect the money.Never doing business with them again, cannot and will not recommend this brand to anyone.
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December 2021 by Brandon Burger
Five Stars Everyday !! ☆☆☆☆☆
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November 2021 by Jay R
Came in this morning. The building is amazing so much beautiful art and guitars. Thank you everyone for your help and special thanks to Mohawk Matt for everything and the receptionist who helped me find sizes and updated me on the blaq Friday sale ???? #togetherwerise @steak_91
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November 2021 by Matthew C.
This company is not only amazing the clothing is excellent quality the style is one of a kind and amazing... The employees the models the people that work in the warehouse the people that work on the phones the people that work in customer service and sales they all work together as a team it's a great amazing company it's a pleasure to shop with them it's a pleasure to be a part of it it's a pleasure to work for them... Uncle Jeremy Ryan collar crimes Dede all the girls at work the counter they come from the other counter to help people when they stop in the shop... All the employees in the warehouse they're all amazing people and a pleasure to be a part of
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September 2021 by IrvinislostSG5
Came in got the last XS shirt for my daughterCan't wait for more
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July 2021 by Darlene J.
This is a great place to shop. Dede was amazing and super helpful. I will definitely be back. Make sure you shop here for all your Sullen gear!!
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May 2021 by Fred G.
Great shirt and best customer service anywhere, even with this grumpy old man!
