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December 2023 by Jennifer C.
My mom cracked her phone screen the other day and went through her insurance to get a repair. She was given a list of locations and chose this one as they were closest. We got there about 40 minutes after opening today (Sunday) and she was in and out within 5 minutes with an estimated pick up time of 2:30. Went back around then and her phone screen was replaced and with a complimentary screen protector. Super friendly employee who did a nice job, can't even tell it's a replacement. Absolutely would return here for needed repairs.
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November 2023 by LBC 1976
Had a 1:00 p.m. appointment on Sunday and when I showed up they were closed. I even received a confirmation from them 1 hour before. Very unprofessional
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November 2023 by Sean S.
Scheduled an appointment on Saturday to have my device fixed Sunday at 1:00 p.m. I received a confirmation when I made the appointment and another confirmation 1 hour before my scheduled appointment. When I showed up at 1:00 p.m. they were closed. Pretty unprofessional I won't be back....
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November 2023 by Nick M.
Came in for issues with my Pixel 5a, and Mobin explained to me the labyrinthian system for Google phone repairs. At first there wasn't much hope, but Mobin stayed with me for a half an hour with Google support on speaker phone and finally got the warranty process started. Mobin was amazing in making this headache go away, he contacted his team and navigated the maze-like system for Google services like a pro. A+!
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November 2023 by Robyn S.
My son went here today and they took him for over $400. The man told him that it would be $35.99 but did not give him a full quote! I will never be back and will be telling all my friends not to use this place. Again this is the shadiest business ever!!!!
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November 2023 by Andrew Cherene
I tried to replace my own iPhone battery with a kit from iFixit, and I ran into some trouble. I was able to bring my disassembled phone in on a Sunday and get immediate help. They were able to connect my troublesome new battery in minutes, and I was set with a fully functional phone again. Very quick and easy. Best case scenario outcome.
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October 2023 by Miranda R.
Very fast service, nice people, no complaint here! Wish there were a closer location to me but totally worth the drive.
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October 2023 by M Smith
Scam artists. They did a great job fixing my phone and they sold me on a plan telling me that it would cover my phone. I got home and realized it didn't cover my phone and called to immediately cancel it. They put a lot of pressure on me not to cancel but they ultimately said they would. They just charged my card for the second month. And of course if you try to call nobody answers or they lie or they refuse to do anything. I'm calling my credit card company to reverse the charges and reporting them as fraud. Stay far away.Update. Note how they want to offer me a prorated refund when I asked to them to cancel it literally the day I got it. Prorated. Not the full refund even though I asked for it literally the day I got it. And by the way I already called them and after spending 30 minutes I hung up on them because they continued to try and pressure me to keep it yet again. I reported them to the better business bureau and I've reported them to the state of California fraud division. These kind of tactics have been found illegal in California and I'm done with them.
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September 2023 by Jose Aguilar
Had my phone's screen replaced. Then a month later my screen had an issue with a green tint. I returned to the store and they said I needed to have my claim reopened (my phone insurance). Assurant said they couldn't reopen since I was still covered through them for 90 days and to go back to them. I went back to the store and they would not fix my phone without a new claim, they said they do not have a 90 day warranty. Online it claims a one year warranty. Called Google, they are now in the process of sending me a new phone. Store owner didn't want to help despite being under the warranty. If it wasn't for the store employee who was understanding and trying his best to help, I would rate this a 1 star.
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September 2023 by Richard Zarate
Very patient and great communication. I brought a cracked phone in and they told me it would be fixed in 2 hours. I came back right when they said and it was completed and worked good as new.
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September 2023 by Yess Please
The guys were extremely courteous and efficient. Fixed my husband's phone in under an hour. If I could give you more stars, I would.
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August 2023 by Darren R.
Sent in my computer 3 months ago they was unable to fix computer so they sent me a replacement 3. Months ago I haven't received it we been calling almost everyday for about a month and no one no nothing always saying they will call back and never call back terrible service maybe with this report they will contact us back and get our laptop back to us
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August 2023 by Juan Garcia (LoneWolfGamer)
Calling to get in contact with a customer service representative on the phone was a bit difficult made over 6 calls and finally got passed through. But the technician that helped me did a wonderful job and I appreciate how fast everything got handled afterwards. Got my repair approved within 5 minutes of the process
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August 2023 by Michelle Parreno
I found their location by just browsing yesterday through the web and their site popped up first. I clicked on the website and it was so easy to make an appointment. Today, I went with my boyfriend to get his phone fixed just expecting to get a quote for estimate pricing. The gentlemen there, Mobin was very helpful and knowledgeable, my boyfriend’s phone is a Samsung Galaxy Z fold 3 5g. Unfortunately, not many places can fix this brand so when Mobin said he could get it fixed today in a couple of hours for x amount of pricing we were so thrilled and happy! Mobin fixed his phone within 2 hours! Mobin has great customer service, very helpful, and a kind person! For any future technology issues we’ll be having we will for sure return here, I highly recommend this location.
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July 2023 by Daniel Groot
Second time I've come in to get help cleaning my phone charger. They have always been kind to help me and clean it at no cost. The insurance program looks like a good deal as well if you own enough devices.
